Paul Rose

Head of Incident Management & Business Continuity Management at Starling Bank

With a background in Foreign Exchange Trading, Paul Rose is a highly accomplished, award-winning professional and Head of Incident Management and Business Continuity Planning at Starling Bank.

With deep expertise spanning Business Continuity (BCM), Crisis Management, and 2nd Line of Defence (2LoD) Risk Management across leading financial institutions (including UBS, HSBC, NatWest Markets, and State Street), Paul specialises in building and leading operational resilience and crisis preparedness programmes.

Highlights include:

• Crisis Leadership: Led the rapid, successful transition to remote work for over 2,000 customer-facing staff at Intact Insurance (RSA) during the COVID-19 pandemic
• Strategic Transformation: Streamlined BCM governance and team transformation, resulting in two industry awards
• Risk & Compliance: Developed and implemented innovative threat assessment methodologies to boost organisational preparedness, driving strategic alignment.

Paul is dedicated to applying his skills in stakeholder management, crisis planning and response to address emerging risks and drive continuous organisational resilience.