Course Specific FAQs

The Leading With Emotional Intelligence course is a professional training programme designed to help leaders recognise, understand, and utilise emotions to enhance their leadership effectiveness. It focuses on developing emotionally intelligent behaviours to engage and elevate teams, improve communication, and drive performance in diverse and cross-functional workplace environments. This leadership emotional intelligence programme is ideal for managers and team leaders aiming to inspire and support their employees effectively.

In the Leading With Emotional Intelligence course, you will learn to analyse your emotional strengths and areas for development using the EQ-i 2.0 Workplace Report. The course covers self-awareness, managing emotions constructively, building empathy, making emotionally informed decisions, and stress management strategies. You will develop practical skills to improve coaching agility, strengthen relationships, and create a targeted action plan to enhance your emotional intelligence in leadership roles.

The Leading With Emotional Intelligence course uses the Emotional Quotient Inventory (EQ-i 2.0), a scientifically validated self-assessment tool, as its core framework. The learning approach combines small group exercises, peer-driven discussions, triad role-playing, and application-based case studies. This EQ leadership training method focuses on the five key components of emotional intelligence to develop leaders' ability to interpret emotions and respond effectively in diverse managerial situations.

Key modules in the Leading With Emotional Intelligence course include an introduction to emotional intelligence and its benefits in leadership, the EQ-i 2.0 self-assessment, self-perception and self-expression realms, interpersonal skills such as empathy and trust-building, decision-making under pressure, and stress management techniques. The course concludes with developing a personalised action plan to apply emotional intelligence concepts to workplace challenges. Download the course brochure for full details.

The Leading With Emotional Intelligence course is ideal for professionals in leadership and management roles across various industries, including private and non-profit sectors. It specifically benefits directors, managers, heads of departments, team leaders, supervisors, and emerging managers who rely on strong interpersonal skills, collaboration, and effective communication. This emotional intelligence workplace course supports leaders seeking to enhance their people leadership EQ skills.

Yes, participants are required to complete the Emotional Quotient Inventory (EQ-i 2.0) Self-Assessment before the course begins. The assessment results help identify areas for growth and focus during the training. This prerequisite ensures that delegates have a baseline understanding of their emotional intelligence levels, enabling personalised learning and targeted development. Download the course brochure for full details.

The Leading With Emotional Intelligence course is delivered as a 3-day instructor-led certification workshop available globally. It combines face-to-face sessions with interactive activities, role-playing, and case studies to maximise engagement and practical application. The course also includes comprehensive documentation and resources to support learning during and after the training.

Upon satisfactory attendance and successful completion of the in-class assessments, participants receive an Informa Connect Academy Certificate of Completion. This EQ certification for leaders recognises your mastery of emotional intelligence principles applied to leadership contexts. In-person learners receive a hard copy certificate, while virtual attendees receive a soft copy. If attendance criteria are not met, a Certificate of Attendance is awarded instead.

The course incorporates a range of interactive learning activities including small group discussions, peer-driven exercises, triad role-playing, and real-world application case studies. These activities focus on practising emotional intelligence concepts and techniques to enhance leadership and coaching effectiveness. Participants also engage with video coaching scenarios to deepen understanding. This people leadership EQ course format promotes active skill-building and knowledge retention.

The course fees include all training documentation, case study materials, and refreshments for in-person attendees. Participants gain access to their personalised EQ-i 2.0 Workplace Report and benefit from expert guidance by an experienced facilitator with extensive coaching and leadership expertise. Ongoing participation and assessment ensure continuous support to measure and improve emotional intelligence capabilities. Download the course brochure for full details.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Emotional intelligence (EI) is the ability to recognise, understand, and manage your own emotions while responding effectively to the emotions of others. For leaders, strong EI improves decision-making, communication, trust, and employee engagement, directly influencing team performance and organisational outcomes.

Explore how emotional intelligence is developed and applied in leadership contexts on this masterclass.

Leaders with high emotional intelligence create psychologically safe environments, communicate with empathy, and adapt their approach to different personalities. By understanding emotional drivers and behaviours, leaders can motivate teams more effectively, reduce conflict, and improve collaboration and productivity.

Learn practical EI techniques for motivating and leading high-performing teams during this programme.

The EQ-i 2.0® is a scientifically validated emotional intelligence assessment that measures key EI competencies such as self-perception, self-expression, interpersonal skills, decision-making, and stress management. Interpreting this report helps leaders identify strengths, development areas, and targeted actions for improving leadership effectiveness.

See how your EQ-i 2.0® Workplace Report is interpreted and turned into an actionable development plan on this course.

Emotional intelligence enables leaders to recognise stress triggers, regulate emotional responses, and remain composed under pressure. This leads to clearer thinking, more balanced decision-making, and greater awareness of the emotional impact decisions have on individuals and teams.

Develop practical stress-management and decision-making strategies through real-world EI case studies.

Yes. Emotional intelligence is a learnable skill set. Through self-assessment, coaching simulations, role-play, and structured reflection, leaders can apply EI techniques immediately to improve communication, coaching effectiveness, and working relationships across their organisation.CTA: Download the course brochure to see how this masterclass supports immediate and long-term leadership impact.