Facilities Management Strategy & Process Development

Course Overview

The aim of this course is to provide a comprehensive introduction to the development of facilities management related strategy and policy statements to provide clarity regarding the purpose and intent of the facilities management regime.

The development of an all-encompassing strategy is fundamental to meeting the needs of the demand organisation and providing the objectives from which all other policies and procedures will flow. Policy development will provide clarity across all the management objectives that will guide the requirements for the related processes and procedures.

Learning Outcomes

• Understand the purpose and hierarchy of FM strategies and policies, and how they drive the further development of the processes and procedures necessary for consistent operations
• Analysis of organisational intent and needs, and translate them into a supportive and flexible FM strategy that will focus upon compliance, appropriate standards, and delivery of value for money
• Apply strategic planning tools to create long-term FM structure and integrated information solutions

Who Should Attend

This course will typically benefit those with either direct or indirect responsibility for the development and integration of strategy and processes across the facilities management regime. They might include individuals with the following roles and responsibilities:

• Board Directors
• Directors of Operations
• FM Managers and Supervisors
• Quality/ Standards personnel

Certification Requirements

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than two hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities

If you do not meet these criteria, you will receive an Informa Connect Academy Certificate of Attendance. If you have not attended all of the course, the certificate will clearly state the number of hours you attended.

Delivered by Stan

Stan Mitchell is CEO of Key Facilities Management who is a consulting led management business delivering consulting, training and operations management for over 35 years. The business is the longest establishedtrue FM business in the UK and has operated across 20 countries in Asia, Africa, Europe and Middle East.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement