May 3-5, 2027
Gaylord Pacific Resort & Convention CenterSan Diego, CA Olivia HamelDirector of Personalization at CurinosSpeaker
Profile
Olivia is a director in the Consulting practice at Curinos and has worked with financial institutions across different sizes and stages, with a focus on personalization through product, value proposition and marketing. She has led teams to deliver strategies with a focus on primary customer acquisition and retail growth objectives through a customer-centric, needs-based approach for financial institutions in the US and abroad.
Agenda Sessions
Keynote Address: Open Data, Hyper-Personalization and Customer Centricity - What Do Customers Actually Want?
, 12:00pmView SessionPower Panel: Walking The CX Talk - How Financial Institution Can Deliver Outstanding Omni Channel CX & Move Away From A Siloed Approach To Blend Human & Digital CX
, 12:30pmView Session