Chris AntonelliExecutive Vice President, Customer Experience and Support Services at SolugenixSpeaker
Profile
Christine Antonelli leads customer experience and support services for Solugenix clients across restaurant, retail, financial services, and software environments. With more than two decades of leadership experience, she has helped global brands including McDonald’s, Sonic Drive-In, Wendy’s, BMW, and Citibank build scalable support operations.
Her expertise spans contact center strategy, customer support operations, team development, training, and global program delivery. Christine has led major initiatives including a 500-person remote order-taking program for McDonald’s and multilingual emergency assistance and concierge support for BMW drivers across Western Europe.
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Agenda Sessions
What Guests Never See: Finding Profit in Better Store Operations
, 1:45pmView Session
