Jack Chen

Finance Systems Senior Manager at Chipotle Mexican Grill

Speaker

Jack Chen is a Finance Systems Senior Manager at Chipotle Mexican Grill, where he leads initiatives focused on restaurant food management systems, operational technology, and process optimization. In his role, Jack partners cross-functionally with Operations, Finance, Supply Chain, Technology, and Data & Analytics teams to develop and implement solutions that improve restaurant execution while supporting Chipotle’s continued growth.
Jack’s work focuses on connecting technology with restaurant operations, including inventory management, food prep and forecasting, ordering and receiving, catering, and data integration. He has helped lead efforts to modernize Chipotle’s food management ecosystem, improve access to operational data, and introduce digital tools designed to simplify restaurant workflows and enable more informed decision-making.
Jack is passionate about using technology to solve real operational challenges while keeping the restaurant employee and guest experience at the center of the solution. He believes successful technology transformation requires more than implementing new systems - it requires strong cross-functional partnerships, thoughtful change management, and solutions that make it easier for restaurant teams to execute consistently.
As the restaurant industry continues to evolve, Jack is particularly interested in how data, automation, and emerging technologies can enhance—not replace—the human experience and help restaurant teams spend more time focused on their people and guests.