Jim Mason

Vice President, Customer and IT Systems Support at Little Ceasars

Speaker

Jim Mason is Vice President of Customer and IT Systems Support at Little Caesars, where he leads teams dedicated to delivering reliable technology solutions and exceptional support across the enterprise. With extensive experience in software engineering, customer support, and restaurant technology, Jim has helped drive innovation in eCommerce, POS systems, kiosk technology, digital ordering, loyalty, and enterprise integrations. He is passionate about building high-performing teams, solving complex operational challenges, and leveraging technology to enhance both the customer and franchisee experience.