FS/TEC

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Sep 23 – 25, 2026
Gaylord Texan Resort & Convention CenterGrapevine, Texas

Jo Lambert
Chief Operating Officer at Olo
Speaker

Profile

Jo Lambert is Chief Operating Officer at Olo, where she leads Strategy & Operations, Product & Tech, Marketing, Customer Experience, Business Development, Partnerships, and M&A. With over 25 years of executive experience at companies like PayPal, Venmo, Yahoo, and American Express, Jo has helped scale global businesses across multiple industries. She’s passionate about powering hospitality for Olo’s 800+ restaurant brands and 108 million guests. Jo also serves on the boards of NPR and Pencil, supporting public media and education in NYC. Originally from Australia, she now lives in New York.

Agenda Sessions

  • From Pilot to Payoff: What's Actually Working in Restaurant AI

    10:30am