Registered delegates will be provided with unique logins to the virtual platform. These will be sent via email a week before the event starts.

We encourage you to spend a few minutes creating your personal profile - it will act as your 'face' for the event.

Let people know who you are and what you're looking to get out of the event. Remember - the more you put in at this stage, the more you'll get out.

Both physical and digital-only delegates will be part of the same virtual platform. If you're logged in remotely as a virtual delegate, you'll still be able to network and connect with those at the event in Dana Point.

Simply use the filters to browse through the full delegate list, select the people of most interest to your business and invite them to chat via video link.

Our video meeting software is contained seamlessly within the platform.

Need to have a more private conversation or discuss something in depth? Use the allotted networking time to hold as many one-to-one meetings as you need.

No need to hunt for somewhere quiet or a place to sit down!

As well as being able to hold one-to-one meetings, our functionality allows you to invite as many other delegates to your meeting as you want.

In the middle of a meeting and could do with your product expert to jump in? Simply search for them from the delegate list and connect them in seamlessly.

Plus, the in-meeting software means you can send and share graphics, documents or just add notes in the live-chat function during the meeting for everyone to see.

Attendees will be able to watch content in one of two ways: live-streamed or on-demand.

• Live streamed content will feature speakers and panelists taking place in a live discussion - you'll be watching in real time. Plus, you will be able to add comments, ask questions and see who else is watching along with you
• On-demand - content will be made available after the event for attendees to re-watch or catch anything they may have missed*

*(excluding sessions limited to closed-door attendance, using the Chatham House Rule or where a speaker has requested privacy.)

We know that a big part of coming to GAIM Ops West is being able to wander through the exhibition hall and chat to solution providers directly.

The digital platform allows us to take the exhibition hall online! Use search filters to browse for the solution you're looking for, ask questions in live-message functionality, look through videos and other collateral and arrange a quick face-to-face video call when you're ready to get more specific.

Whilst we recommend that you access the GAIM Ops West online platform from a computer to get the best experience, there's also a mobile version for when you're on the go.

Live message or hold your video calls on your phone or tablet to take part in the event from wherever you need to be!