Growth in Contact Center Surveying/Feedback and Analytics Market

Good news for market researchers MarketWatch reports. As announced in the 2008 Contact Center Surveying/Feedback and Analytics Market report, by DMG Consulting, there was a growth in that respective industry by 21.3%. This growth is not expected to slowdown, as it has been predicted that the market will increase by another 20% through 2008. One reasons behind the growth is the innovation surrounding the industry. Enterprises are realizing the importance of open communication, and that by analyzing current practices, improvements can be made to help the business as a whole.