This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Hubs West 2023 – Hub and Specialty Pharmacy Models West
September 6-7, 2023
Estancia La Jolla Hotel & SpaSan Diego, CA
Book Now
Menu
Book
keyboard_arrow_right

Day 1 - PST/PDT (Pacific Daylight, GMT-7)

keyboard_arrow_leftSearch & Filter
search

Day 1 - PST/PDT (Pacific Daylight, GMT-7)

search
7:30am - 8:30am
Conference Registration and Continental Breakfast
Showing 1 of 1 Streams
8:30am - 8:40am
Informa Connect and Conference Chair’s Opening Remarks
  • Aiko Laski - Conference Producer, Informa Connect
8:40am - 9:20am
Legislative Update – Explore Evolving State and Federal Policy Changes and Impact on the Marketplace
  • Hear about the latest policy shifts and trends impacting the patient access and assistance space and future strategies to stay up-to-date
  • Explore varying legislative action taken by different states (such as surrounding accumulators) and how these differences create marketplace confusion and challenges in determining coverage and streamlining patient support and hub programs
  • Discuss changes happening with CMS and the Affordable Care Act that will impact manufacturers in upcoming years
  • Joel White - Founder and President, Horizon Government Affairs
9:20am - 10:00am
Policy Spotlight – Review the Inflation Reduction Act and Impending Industry Impact
  • Hear an overview of the Inflation Reduction Act and explore its future impact on pharmaceutical manufacturers from a hub/patient support management perspective
  • Learn about potential changes to support for Medicare patients as the legislation is implemented in upcoming years
  • Direct from the source, hear how forecasting should be changed and addressed and how to communicate its impact on daily patient support/hub operations to leadership
  • Mallory O’Connor - Executive Director, Public Policy, Mallinckrodt
10:00am - 10:30am
Networking and Refreshment Break
Showing 1 of 1 Streams
10:30am - 11:10am
Enforcement Oversight — Current and Upcoming Regulatory Actions and Trends

Hear from the DOJ regarding regulatory trends and upcoming areas of focus for 2023 in enforcement actions.

  • Jason Gould - Chief, Health Care Fraud Unit, United States Attorney's Office, District of New Jersey
11:10am - 11:50am
Defining the Patient Journey – How to Utilize Hub Services to Deliver the Best Patient Experience
  • Explore what it means for a manufacturer to develop and utilize a comprehensive understanding of the patient journey in developing hub/patient support services strategies
  • Learn how co-creation with stakeholders in hub development is a key tool in successful program design
  • Discuss what the key challenges in access and adherence are affecting the patient journey, and how to prioritize addressing these issues
  • Naveed Masood - Head of US Launch Readiness and Patient Services, Servier
11:50am - 12:30pm
How to Build an Effective Framework to Prioritize Compliance Through New Product Launches and Hub Lifecycle
  • Discuss key corporate compliance considerations that should be prioritized as your patient support and hub programs are rolled out to ensure that everything from the framework being developed to future goals and program direction are compliant under increasing scrutiny
  • Explore the importance of communication pathways in the development of your hub and patient services program and consider the importance of proactive assessment and alignment of all stakeholders pre-launch to achieve hub continuity
  • Laura Hamm - Director, Ethics and Compliance, Aimmune Therapeutics
  • Brenda Crabtree - Director, Corporate Compliance, Aimmune Therapeutics
12:30pm - 1:30pm
Networking Luncheon
Showing 1 of 1 Streams
1:30pm - 2:10pm
Transforming Analytics into Design – Shaping the Patient Experience Through Data-Driven Strategies
  • Discuss the role of data in program design, how data can be best used to optimize your program and what data (and how much) will be of most value to your organization
  • Learn how to incorporate data-driven strategies into your hub and patient support services models to improve the customer experience
  • Explore how to design patient experience-focused strategies to improve the overall patient journey, and overcome challenges of medication adherence, enrollment and education
  • Matt Smith - Vice President, Commercial Strategy and Alliance Management, Kronos Bio, Inc.
2:10pm - 2:50pm
Stakeholder Synergy - How Hubs and Specialty Pharmacies Can Best Collaborate
  • Discuss the different challenges that manufacturers/hubs and specialty pharmacies face that hinder patient access
  • Explore how these organizations can best collaborate to overcome these challenges with the common goal of increasing patient adherence and access
  • Alice Ganzar - Senior Director, Patient Services & Reimbursement, Supernus
  • Nancy Bell - Vice President, Head of US Patient Value & Access, Takeda Oncology
2:50pm - 3:30pm
Top Considerations in Vendor Selection Based on Therapeutic Area and Patient Population
  • Discuss the key considerations manufacturers must prioritize during the vendor selection process to ensure program success
  • Learn how to strategize in the vendor selection process to determine what services you need, program development and how your hub can work cohesively to deliver the best patient experience
  • Lakia Lewis-Latin - Director, Program Management Strategy, Abbvie
3:30pm - 4:00pm
Networking and Refreshment Break
Showing 2 of 2 Streams
4:00pm - 5:30pm
Hub & Patient Access 101

Connect with fellow newcomers to the space to learn and discuss the basics of hubs and patient access. During this introductory workshop, facilitators will walk attendees through several key topics in order to develop a deeper understanding of the mechanics of hub operations, patient support programs, and reimbursement. Join this comprehensive, informative discussion and master the basics with your peers.

  • Jackie Barnard - Associate Director, Field Reimbursement & Patient Services, Paratek Pharmaceuticals
  • Lakia Lewis-Latin - Director, Program Management Strategy, Abbvie
4:00pm - 5:30pm
Advanced Hub Strategies

Collaborate with fellow patient access and hub experts to share experiences and benchmark common challenges. With a specific survey conducted prior to the meeting, attendees will level-set their experiences and share top-of-mind pain points and areas of interest. Facilitators will prepare key topics of discussion and carefully review survey insights to tailor the dialogue. Take part in this critical, interactive knowledge-exchange in an open, collaborative format.

*This workshop is an exclusive, senior-level benchmarking discussion. Attendees should have a minimum of 5 years of experience in patient access/patient support/hub operations at a bio/ pharmaceutical or medical device company. Informa Connect reserves the right to qualify participants for this workshop. To reserve your seat, email aiko.laski@informa.com.

  • Chris Boneham - Vice President, Market Access US, Y-mAbs Therapeutics, Inc
5:30pm - 6:30pm
Close of Day One and Networking Reception
NextDay 2
Filter
Streams
Formats
Choose Day