Course Specific FAQs

The Management Skills for New Managers course is an ILM recognised management training programme designed to equip new and emerging managers with essential leadership skills. It focuses on building influence, fostering trust, and empowering teams to achieve organisational success. The course provides practical tools to transition confidently into managerial roles in dynamic business environments.

In this management skills programme, you will learn how to build and lead effective teams, motivate employees, delegate effectively, and manage time and stress. The course covers emotional intelligence, decision-making, problem-solving using AI, and leadership styles suitable for diverse, hybrid teams. Graduates will gain confidence to inspire and manage teams successfully.

The course uses a practical, experiential learning approach incorporating pre- and post-course assessments to track progress and deepen understanding. Activities include interactive problem-solving, leadership style evaluations, and gamification to simulate real workplace scenarios. This ILM management course complements your role with collaborative and hands-on techniques based on proven leadership theories.

This first time manager training is ideal for new and emerging managers, new team leads handling cross-generational teams, and aspiring professionals preparing for leadership roles. It also benefits decision-makers with limited managerial experience and leaders seeking to develop their leadership skills for new managers. The course supports those transitioning from supervisor to manager roles.

There are no formal prerequisites for this entry level management course, making it accessible for professionals stepping into leadership roles for the first time. It is designed to offer foundational management skills and knowledge essential for new managers regardless of industry background. Download the course brochure for full details on enrolment criteria.

Upon satisfactory attendance and successful completion of course assessments, delegates receive an ILM recognised new manager certification and an Informa Connect Academy Certificate of Completion. This certification reflects achievement in a CPD-accredited people management course ILM, validating your newly acquired leadership skills. If criteria are not met, a Certificate of Attendance is awarded instead.

The course is delivered both as live online sessions and in-person training, incorporating interactive activities and real-time participation. In-person delegates receive documentation, luncheon, and refreshments, while virtual learners access course materials digitally. The course director adapts methods to ensure engagement across all delivery formats.

This supervisor to manager course will develop leadership skills for new managers such as effective delegation, motivation techniques, time management, and navigating change. You will also enhance emotional intelligence and resilience and apply essential problem-solving frameworks like root cause analysis and SWOT. These skills ensure readiness to lead teams in flexible and hybrid working environments.

As a CPD-accredited management skills programme, this course provides up to 24 CPD points, supporting continuous professional growth and maintaining management competencies. Pre- and post-course assessments enable tailored insights and track progress, ensuring learning is applied effectively in your leadership role. This ILM recognised management training is a strong foundation for advancing your career in people management.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

New managers need to develop core skills such as delegation, communication, motivation, decision-making, and time management. Making the shift from specialist to manager also requires understanding team dynamics, setting priorities, and leading people rather than tasks.

Explore how this programme supports the transition from specialist to confident manager.

High-performing teams are built through trust, clear roles, effective communication, and consistent leadership. New managers must understand team development stages, recognise individual strengths, and adapt their leadership approach to suit both in-person and hybrid teams.

Learn practical tools for building and leading high-performing teams on this ILM-recognised course.

Motivating hybrid and remote teams requires flexibility, emotional intelligence, and an understanding of what drives different individuals. Effective managers use clear goals, regular feedback, inclusive leadership, and motivation theories such as Maslow and Herzberg to keep teams engaged and productive.

Discover modern motivation strategies designed for hybrid teams and today’s workforce.

Effective delegation involves assigning the right tasks to the right people, setting clear expectations, and empowering team members to succeed. Many new managers struggle to delegate due to lack of confidence or fear of losing control, which can lead to burnout and reduced team performance.

Build confidence in delegation through step-by-step frameworks and practical exercises covered in this programme.

Strong problem-solving skills help managers address challenges calmly and make informed decisions. Techniques such as root cause analysis, the 5 Whys, SWOT analysis, and structured decision-making frameworks enable managers to tackle issues effectively and lead their teams through change.

Download the course brochure to see how practical problem-solving tools are applied through interactive activities.