Joshua Bishop

COO, Servicing at NewRez

Speaker

Joshua is a seasoned leader with over 20 years of experience in the financial services industry. He currently oversees the operations of Newrez LLC's servicing division, also branded Shellpoint Mortgage Servicing, where he is responsible for managing the performance, efficiency, and quality of the servicing portfolio and customer relationships.

Joshua has a proven track record of developing and implementing robust compliance management systems, leading complex operational initiatives and strategic projects, and enhancing customer satisfaction and retention. He has successfully navigated regulatory changes, audits, and exams, and has fostered a culture of compliance and advocacy across the organization. He is passionate about delivering excellence and value to Newrez LLC and its customers, and leveraging his analytical, process improvement, and AI abilities to drive growth and innovation.