Una by Polydom is an AI digital employee for hotels, short-term rental operators, and hospitality management companies.

Una helps hospitality teams grow their portfolio without increasing operational headcount at the same pace. She works across existing systems—PMS, CRM, email, task management, and more - creating one connected digital workflow between guests, staff, tasks, and operations.

Unlike a tool your team must manage, Una manages your tools, performing real work across your systems and reducing the manual effort required to operate them.

For management companies, this means more scalable growth, stronger service consistency, and reduced dependency on OTAs. Una also helps operators preserve the local character and hospitality standards of each property while building the foundation for guest loyalty and repeat direct business.

Our mission is simple: help hospitality companies scale service, revenue, and operational capacity without losing the human quality of hospitality.

Let humans focus on hospitality. Let Una handle the software and operations.