Key Performance Indicator Professional Certification (KPI-P)
Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures in this KPI training course.

Book With Confidence!
The December Intake of this Course is Confirmed to Run
Sign Up for Our KPI Professional (KPI-P) Certification Program
Contribute to organisational success by measuring what matters most.
Course Overview
The KPI Professional Certification Program (KPIP), offered by the Balanced Scorecard Institute in partnership with The George Washington University Center for Excellence in Public Leadership, is the global standard in performance measurement training. This practical, hands-on certification equips professionals with the tools and techniques to develop, align, and use Key Performance Indicators (KPIs) that truly measure what matters.
At the core of this program is the MPRA Framework – a simple, powerful, and repeatable process to ensure every KPI is meaningful, aligned, and actionable.
Benefits Of Attending
For the Organisation:
- Recognise performance management as a key strategic and competitive differentiator
- Understand the theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPls
For the Learner:
- Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures
- Accelerate your career in KPI development by earning certification, CEU credits, and PDUs
- Gain understanding based on a wholly integrated performance measurement and management framework
Course Methodology
Through case studies and a series of interactive small-group workshops, you will apply the KPI development and management concepts to meet the challenges facing a typical organisation. Exercises performed throughout this programme include:
- Identify KPI challenges
- Utilise diagnostic tools, such as the Strategic Maturity Model, Logic Model,and Process Flow
- Develop Strategic Themes and Results
- Understand how well articulated performance results lead to more meaningful measures

The Qatar session is delivered in partnership with Informa Tharawat, a Qatari company.
Aligned with the ambitions of the Qatar National Vision 2030, Informa Tharawat and Informa Connect Academy’s training programmes serve as a catalyst for empowerment, equipping professionals with the skills needed to support the nation’s growth.
As part of Informa, a global FTSE 100 business, we are backed by a network of trusted brands operating across specialist markets, with more than 11,000 colleagues in over 30 countries.
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Take advantage of bespoke training designed specifically for your organisation, combining traditional classroom settings, and blended and online learning models.
Upcoming Courses
schedule Date | maps_home_work Delivery Type expand_moreAll Locations In Person Live Digital | person Trainer | language Language | ||
|---|---|---|---|---|---|
14 Dec 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 | ||
14 Dec 2025 5 days 08:30 16:30 Asia/Dubai | location_on Live Digital Online | English download_for_offlineDownload Brochure | $4,595.00 | ||
26 Apr 2026 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 $4,945.00 Book by 15 February | ||
26 Apr 2026 5 days 08:30 16:30 Asia/Dubai | location_on Live Digital Online | English download_for_offlineDownload Brochure | $4,595.00 | ||
10 Aug 2026 5 days 08:30 16:30 Europe/London | location_on In Person London, UK | English download_for_offlineDownload Brochure | $5,945.00 $4,945.00 Book by 1 June |
Filter By:
Delivery Type
expand_moreAll Locations
In Person
Live Digital
14 Dec 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$5,945.00
14 Dec 2025
5 days, 08:30 16:30 Asia/Dubai
location_onLive Digital
Online
Language: English
download_for_offlineDownload Brochure$4,595.00
26 Apr 2026
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$4,945.00
$5,945.00
Book by 15 February
to save $1,000.0026 Apr 2026
5 days, 08:30 16:30 Asia/Dubai
location_onLive Digital
Online
Language: English
download_for_offlineDownload Brochure$4,595.00
10 Aug 2026
5 days, 08:30 16:30 Europe/London
location_onIn Person
London, UK
Language: English
download_for_offlineDownload Brochure$4,945.00
$5,945.00
Book by 1 June
to save $1,000.00
Contact us

Watch our Q&A Session with Amin Issa
Discover how mastering Key Performance Indicators (KPIs) can drive business success in this exclusive Q&A with our expert trainer.
Learn about the importance of KPIs, how to set and measure them effectively, and why the KPI Professional Certification can elevate your career. If you're looking to enhance your performance measurement skills, this video is a must-watch.
Is this course for you?
Who Should Attend?
This course is recommended for:
- Teams or individuals with performance measurement/management responsibility
- Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programmes and systems
- Managers, planners, and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organisational performance
Course Requirements
- Attendance – You must attend all sessions of the course. If you miss more than two hours of the course sessions, you will not be eligible to sit the exam
- Certificate of Attendance – You will receive an Informa Certificate of Completion after successful completion of the course
- Certificate from The Balanced Scorecard Institute – You will receive a globally recognised certificate from The Balanced Scorecard Institute in association with The George Washington University upon successfully passing the certification
- Laptops – You are required to bring your laptop throughout the session
Course Trainers
Eddy
Eddy has over 20 years of strategy and business transformation experience acquired through various engagements in the Middle East, and Europe.
Rami
Rami is currently a Partner at VANGUARDS Consulting, a management consulting firm with deep functional knowledge spanning strategy formulation and execution, business process management and information technology.
Amin
Amin is a senior professional with over 35 years of experience in strategic leadership roles within international organisations
Andrew
Andrew is an expert in business model innovation and strategy formulation and execution, with a broadbackground in guiding medium to large enterprises within the government and corporate domains.
Agnes
Agnes is a proven leader with extensive experience in driving business success through strategic planning and performance management.
Bob
Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organisation based in Australia.
Learn More About This Training Course
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

The Balanced Scorecard Institute
The Balanced Scorecard Institute (BSI) is a globally recognised provider of consulting, training, and professional certification services for commercial, government, and non-profit organisations. Established in 1997, BSI has worked with clients in over 80 countries and has trained more than 13,000 professionals in strategic planning, Key Performance Indicator (KPI) development, and performance measurement. The institute applies best practices gained from extensive consulting assignments to help executives, managers, and analysts transform their organisations into high performance entities.
Through its website, balancedscorecard.org, BSI offers a wealth of resources, including case studies, white papers, and articles based on lessons learned from its award winning Nine Steps to Success™ Balanced Scorecard methodology. BSI was the first organisation in the world to develop a certification programme and has been certifying practitioners for over 25 years.
Partnership with George Washington University
BSI partners with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, to offer globally recognised certifications. This collaboration ensures that all courses maintain both academic rigour and practical relevance.













