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Key Performance Indicator Professional Certification (KPI-P)

Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures in this KPI training course.

Sign Up for Our KPI Professional (KPI-P) Certification Program

Contribute to organisational success by measuring what matters most.

Course Overview

KPI and performance measurement development focuses on clearly defining organisational goals and selecting meaningful, strategy-aligned indicators. Standard measures are ineffective; KPIs must assess strategy implementation, highlight performance gaps, and measure effectiveness and efficiency. Operational, project, risk, and employee measures act as early warning systems. Strong KPIs show whether strategies are working and keep employees focused on priorities.

This programme, suitable for all sectors, equips participants with practical tools like the Logic Model, Cause Effect Analysis, and Process Flow Analysis to develop strategic and operational performance measures. Participants will learn to set targets, create composite measures, assess outcomes, outputs, processes, and inputs, and produce engaging reports and dashboards to support better decision-making.

Benefits Of Attending

For the Organisation:

  • Recognise performance management as a key strategic and competitive differentiator
  • Understand the theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPls

For the Learner:

  • Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures
  • Accelerate your career in KPI development by earning certification, CEU credits, and PDUs
  • Gain understanding based on a wholly integrated performance measurement and management framework

Course Methodology

Through case studies and a series of interactive small-group workshops, you will apply the KPI development and management concepts to meet the challenges facing a typical organisation. Exercises performed throughout this programme include:

  • Identify KPI challenges
  • Utilise diagnostic tools, such as the Strategic Maturity Model, Logic Model,and Process Flow
  • Develop Strategic Themes and Results
  • Develop Strategic Objectives

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Take advantage of bespoke training designed specifically for your organisation, combining traditional classroom settings, and blended and online learning models.

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27 Apr 2025

5 days

08:30 16:30 Asia/Dubai

location_on

In Person

Dubai, UAE

English

$5,945.00

19 May 2025

5 days

08:30 17:00 (AEST) Australia

location_on

In Person

Gold Coast, Australia

English

AUD$6,950.00

04 Aug 2025

5 days

08:30 16:30 Europe/London

location_on

In Person

London, UK

English

$5,945.00

$4,945.00

Book by 26 May
to save $1,000.00

15 Sep 2025

5 days

08:30 17:00 (SGT)

location_on

In Person

Singapore

English

SGD$6,950.00

SGD$6,750.00

Book by 22 August
to save SGD$200.00

27 Oct 2025

5 days

08:30 17:00 (AEST) Australia

location_on

In Person

Sydney, Australia

English

AUD$6,950.00

AUD$6,750.00

Book by 3 October
to save AUD$200.00

14 Dec 2025

5 days

08:30 16:30 Asia/Dubai

location_on

In Person

Dubai, UAE

English

$5,945.00

$4,945.00

Book by 5 October
to save $1,000.00

14 Dec 2025

5 days

08:30 16:30 Asia/Dubai

location_on

Live Digital

Online

English

$4,595.00

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Filter By:

Delivery Type

expand_more

All Locations

In Person

Live Digital

Price & Currency

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All Currencies

USD

AUD

  • 27 Apr 2025

    5 days, 08:30 16:30 Asia/Dubai

    location_on

    In Person

    Dubai, UAE

    Language: English

    $5,945.00

  • 19 May 2025

    5 days, 08:30 17:00 (AEST) Australia

    location_on

    In Person

    Gold Coast, Australia

    Language: English

    AUD$6,950.00

  • 04 Aug 2025

    5 days, 08:30 16:30 Europe/London

    location_on

    In Person

    London, UK

    Language: English

    $4,945.00

    $5,945.00

    Book by 26 May
    to save $1,000.00

  • 15 Sep 2025

    5 days, 08:30 17:00 (SGT)

    location_on

    In Person

    Singapore

    Language: English

    SGD$6,750.00

    SGD$6,950.00

    Book by 22 August
    to save SGD$200.00

  • 27 Oct 2025

    5 days, 08:30 17:00 (AEST) Australia

    location_on

    In Person

    Sydney, Australia

    Language: English

    AUD$6,750.00

    AUD$6,950.00

    Book by 3 October
    to save AUD$200.00

  • 14 Dec 2025

    5 days, 08:30 16:30 Asia/Dubai

    location_on

    In Person

    Dubai, UAE

    Language: English

    $4,945.00

    $5,945.00

    Book by 5 October
    to save $1,000.00

  • 14 Dec 2025

    5 days, 08:30 16:30 Asia/Dubai

    location_on

    Live Digital

    Online

    Language: English

    $4,595.00

Contact us

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Watch our Q&A Session with Amin Issa

Discover how mastering Key Performance Indicators (KPIs) can drive business success in this exclusive Q&A with our expert trainer.

Learn about the importance of KPIs, how to set and measure them effectively, and why the KPI Professional Certification can elevate your career. If you're looking to enhance your performance measurement skills, this video is a must-watch.

Is this course for you?

Who Should Attend?

This course is recommended for:

  • Teams or individuals with performance measurement/management responsibility
  • Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programmes and systems
  • Managers, planners, and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organisational performance

Course Requirements

  • Attendance – You must attend all sessions of the course. If you miss more than two hours of the course sessions, you will not be eligible to sit the exam
  • Certificate of Attendance – You will receive an Informa Certificate of Completion after successful completion of the course
  • Certificate from The Balanced Scorecard Institute – You will receive a globally recognised certificate from The Balanced Scorecard Institute in association with The George Washington University upon successfully passing the certification
  • Laptops – You are required to bring your laptop throughout the session

Learn More About This Training Course

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

Course Trainers

Eddy

Eddy has over 20 years of strategy and business transformation experience acquired through various engagements in the Middle East, and Europe.

Rami

Rami is currently a Partner at VANGUARDS Consulting, a management consulting firm with deep functional knowledge spanning strategy formulation and execution, business process management and information technology.

Amin

Amin is a senior professional with over 35 years of experience in strategic leadership roles within international organisations

Agnes

Agnes is a proven leader with extensive experience in driving business success through strategic planning and performance management.

Bob

Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organisation based in Australia.

Vision Realization Office Director

Ministry of Rural Municipal and Affairs, Saudi Arabia

"Don't miss out on this course"

The Balanced Scorecard Institute

The Balanced Scorecard Institute (BSI) is a globally recognised provider of consulting, training, and professional certification services for commercial, government, and non-profit organisations. Established in 1997, BSI has worked with clients in over 80 countries and has trained more than 13,000 professionals in strategic planning, Key Performance Indicator (KPI) development, and performance measurement.

The institute applies best practices gained from extensive consulting assignments to help executives, managers, and analysts transform their organisations into high-performance entities. Through its website, balancedscorecard.org, BSI offers a wealth of resources, including case studies, white papers, and articles based on lessons learned from its award-winning Nine Steps to Success™ Balanced Scorecard methodology. BSI was the first organisation in the world to develop a certification programme and has been certifying practitioners for over 25 years.

Partnership with George Washington University

BSI partners with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, to offer globally recognised certifications. This collaboration ensures that all courses maintain both academic rigour and practical relevance.