Key Performance Indicator Professional Certification (KPI-P)
Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures in this KPI training course.

Sign Up for Our KPI Professional (KPI-P) Certification Program
Contribute to organisational success by measuring what matters most.
Course Overview
KPI and performance measurement development focuses on clearly defining organisational goals and selecting meaningful, strategy-aligned indicators. Standard measures are ineffective; KPIs must assess strategy implementation, highlight performance gaps, and measure effectiveness and efficiency. Operational, project, risk, and employee measures act as early warning systems. Strong KPIs show whether strategies are working and keep employees focused on priorities.
This programme, suitable for all sectors, equips participants with practical tools like the Logic Model, Cause Effect Analysis, and Process Flow Analysis to develop strategic and operational performance measures. Participants will learn to set targets, create composite measures, assess outcomes, outputs, processes, and inputs, and produce engaging reports and dashboards to support better decision-making.
Benefits Of Attending
For the Organisation:
- Recognise performance management as a key strategic and competitive differentiator
- Understand the theory and application of corporate performance management through Balanced Scorecards (BSCs) and other frameworks for developing KPls
For the Learner:
- Learn a simple, “do-it-yourself” methodology to develop meaningful performance measures
- Accelerate your career in KPI development by earning certification, CEU credits, and PDUs
- Gain understanding based on a wholly integrated performance measurement and management framework
Course Methodology
Through case studies and a series of interactive small-group workshops, you will apply the KPI development and management concepts to meet the challenges facing a typical organisation. Exercises performed throughout this programme include:
- Identify KPI challenges
- Utilise diagnostic tools, such as the Strategic Maturity Model, Logic Model,and Process Flow
- Develop Strategic Themes and Results
- Develop Strategic Objectives
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Take advantage of bespoke training designed specifically for your organisation, combining traditional classroom settings, and blended and online learning models.
schedule Date | maps_home_work Delivery Type expand_moreAll Locations In Person Live Digital | person Trainer | language Language | attach_money Price & Currency expand_moreAll Currencies USD AUD | |
---|---|---|---|---|---|
27 Apr 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 | ||
19 May 2025 5 days 08:30 17:00 (AEST) Australia | location_on In Person Gold Coast, Australia | English download_for_offlineDownload Brochure | AUD$6,950.00 | ||
04 Aug 2025 5 days 08:30 16:30 Europe/London | location_on In Person London, UK | English download_for_offlineDownload Brochure | $5,945.00 $4,945.00 Book by 26 May | ||
15 Sep 2025 5 days 08:30 17:00 (SGT) | location_on In Person Singapore | English download_for_offlineDownload Brochure | SGD$6,950.00 SGD$6,750.00 Book by 22 August | ||
27 Oct 2025 5 days 08:30 17:00 (AEST) Australia | location_on In Person Sydney, Australia | English download_for_offlineDownload Brochure | AUD$6,950.00 AUD$6,750.00 Book by 3 October | ||
14 Dec 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 $4,945.00 Book by 5 October | ||
14 Dec 2025 5 days 08:30 16:30 Asia/Dubai | location_on Live Digital Online | English download_for_offlineDownload Brochure | $4,595.00 |
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Delivery Type
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Price & Currency
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USD
AUD
27 Apr 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$5,945.00
19 May 2025
5 days, 08:30 17:00 (AEST) Australia
location_onIn Person
Gold Coast, Australia
Language: English
download_for_offlineDownload BrochureAUD$6,950.00
04 Aug 2025
5 days, 08:30 16:30 Europe/London
location_onIn Person
London, UK
Language: English
download_for_offlineDownload Brochure$4,945.00
$5,945.00
Book by 26 May
to save $1,000.0015 Sep 2025
5 days, 08:30 17:00 (SGT)
location_onIn Person
Singapore
Language: English
download_for_offlineDownload BrochureSGD$6,750.00
SGD$6,950.00
Book by 22 August
to save SGD$200.0027 Oct 2025
5 days, 08:30 17:00 (AEST) Australia
location_onIn Person
Sydney, Australia
Language: English
download_for_offlineDownload BrochureAUD$6,750.00
AUD$6,950.00
Book by 3 October
to save AUD$200.0014 Dec 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$4,945.00
$5,945.00
Book by 5 October
to save $1,000.0014 Dec 2025
5 days, 08:30 16:30 Asia/Dubai
location_onLive Digital
Online
Language: English
download_for_offlineDownload Brochure$4,595.00
Contact us

Watch our Q&A Session with Amin Issa
Discover how mastering Key Performance Indicators (KPIs) can drive business success in this exclusive Q&A with our expert trainer.
Learn about the importance of KPIs, how to set and measure them effectively, and why the KPI Professional Certification can elevate your career. If you're looking to enhance your performance measurement skills, this video is a must-watch.
Is this course for you?
Who Should Attend?
This course is recommended for:
- Teams or individuals with performance measurement/management responsibility
- Senior managers or leaders who are establishing, leading, and managing performance management and/or measurement programmes and systems
- Managers, planners, and analysts who are part of a strategic planning and management team and are seeking the best practical ideas for improving organisational performance
Course Requirements
- Attendance – You must attend all sessions of the course. If you miss more than two hours of the course sessions, you will not be eligible to sit the exam
- Certificate of Attendance – You will receive an Informa Certificate of Completion after successful completion of the course
- Certificate from The Balanced Scorecard Institute – You will receive a globally recognised certificate from The Balanced Scorecard Institute in association with The George Washington University upon successfully passing the certification
- Laptops – You are required to bring your laptop throughout the session
Learn More About This Training Course
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement
Course Trainers
Eddy
Eddy has over 20 years of strategy and business transformation experience acquired through various engagements in the Middle East, and Europe.
Rami
Rami is currently a Partner at VANGUARDS Consulting, a management consulting firm with deep functional knowledge spanning strategy formulation and execution, business process management and information technology.
Amin
Amin is a senior professional with over 35 years of experience in strategic leadership roles within international organisations
Agnes
Agnes is a proven leader with extensive experience in driving business success through strategic planning and performance management.
Bob
Bob is a Balanced Scorecard Institute Senior Associate, a certified Balanced Scorecard Master Professional and Managing Director of a management consulting organisation based in Australia.

The Balanced Scorecard Institute
The Balanced Scorecard Institute (BSI) is a globally recognised provider of consulting, training, and professional certification services for commercial, government, and non-profit organisations. Established in 1997, BSI has worked with clients in over 80 countries and has trained more than 13,000 professionals in strategic planning, Key Performance Indicator (KPI) development, and performance measurement.
The institute applies best practices gained from extensive consulting assignments to help executives, managers, and analysts transform their organisations into high-performance entities. Through its website, balancedscorecard.org, BSI offers a wealth of resources, including case studies, white papers, and articles based on lessons learned from its award-winning Nine Steps to Success™ Balanced Scorecard methodology. BSI was the first organisation in the world to develop a certification programme and has been certifying practitioners for over 25 years.
Partnership with George Washington University
BSI partners with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, to offer globally recognised certifications. This collaboration ensures that all courses maintain both academic rigour and practical relevance.