ICF Certified Leaders Using Coaching Skills

Course Overview

Most managers are promoted because they are good at solving problems. But as the team grows, being the person with all the answers slows decisions, creates dependency and leaves you carrying too much of the thinking yourself. Talented people stop growing, and performance conversations do not land the way you hoped.

Accredited by the International Coaching Federation (ICF), Leaders Using Coaching Skills gives you a clear, practical way to change that through the conversations you already have every day. Over two days, you will learn to listen beyond the first issue raised, ask questions that help people think for themselves, share observations without taking over, and turn insight into actions your people genuinely own. You will also practise coaching through underperformance, so you can hold people to clear standards while keeping their trust.

Learning Outcomes

On this course, you will learn how to:

• Distinguish when a situation calls for coaching, advice or direction
• Apply the Leaders Using Coaching Skills conversation model to everyday performance and development conversations
• Demonstrate active listening that uncovers what is really getting in the way
• Construct open questions that move people from stuck to clear and confident
• Use observations to help people challenge their own assumptions
• Design actions and follow up that build ownership without constant chasing

Why This Course Is For You

Still fixing problems your team could solve on its own? This course builds the coaching habits that give your people real ownership.

• ICF Certificate of Completion: Earn recognition from the world's leading coaching body
• One Clear Conversation Model: Use the ICF Certified Leaders Using Coaching Skills model for performance, development, and problem solving conversations
• Practice, Not Theory: Coach real workplace challenges in pairs and trios, with live feedback
• Tools You Keep: Take away a participant guide, observation checklists,and a 30 day action plan

This Course Is Ideal For

This practical course is for new and experienced people managers who want their teams to take more ownership, solve more problems themselves and deliver stronger results.

• Team Leaders and Supervisors
• Department Heads and Functional Leaders
• Project and Programme Managers
• HR Professionals and Talent Development Specialists
• Senior Managers and Directors
• Change Managers and Organisational Development Consultants

Certification Requirements

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If,for any reason, you miss more than two hours of the course sessions, you will not be eligible to receive the Certificate of Completion
• Successful completion of the course assessment: Assessments will be ongoing and based on in class participation and activities

If you do not meet these criteria, you will receive an Informa Connect Academy Certificate of Attendance. If you have not attended all of the course, the Certificate will clearly state the number of hours you attended.

Delivered by John

John is an ICF Professional Certified Coach and ATD Certified Master Trainer with 22 years of experience developing leaders and teams. With a background in neuropsychology and human behaviour, he has worked with more than 200 companies across 16 industries on three continents, from multinational corporations to government entities in the Gulf.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement