EXHIBITOR MANUAL
Below you will find information and links to prepare you for the LSX World Congress Europe 2025. Please check this page regularly as information will be updated and added during the lead-up to the event.
OPERATIONS CONTACT
Catherine Chang | Catherine@lsxleaders.com
SALES CONTACT
Tom Roberts | Tom@lsxleaders.com
Hugh Reid | Hugh@lsxleaders.com
Key Deadlines and Checklist
- Company logo - .ai or .eps format - please send this directly to Catherine
- Registration of sponsor passes - Thursday 13th March
- Informa H&S guidelines page 32 signed and returned to Catherine - Friday 11th April
- Copy of your company's COI for general and public liability - Friday 11th April
- Risk Assessment for all exhibitors - Friday 11th April
- Confirm stand setup/deliveries - Friday 11th April
- Stand graphics orders - Friday 11th April
- AV orders - Friday 11th April
- Furniture orders - Friday 11th April
- Power and internet orders - Friday 11th April
Event Schedule
Exhibitor Set up and Break Down Times
Exhibition Set-up Hours - Monday 28th April
Space Only: 08:00 - 17:00
Shell Scheme Exhibitors: 14:00 – 17:00
Exhibitor Breakdown Hours - Wednesday 30th April
For all exhibitors: 16:15 – 21:00
If you are unsure of whether you are space only or shell scheme, please reach out to Catherine@lsxleaders.com
Exhibition Hours
Tuesday 29th April - 08:00 – 17:40
Breakfast - 08:00 - 09:00
Morning Break: 10:30 - 11:10
Lunch: 12:50 - 14:00
Afternoon Break: 15:40 - 16:20
17:40 – 20:00 – Networking Drinks Reception
Wednesday 30th April – 08:00 – 16:00
Breakfast - 08:00 - 09:00
Morning Break: 10:30 - 11:10
Lunch: 12:50 - 14:00
Close of Congress: 16:00
Please note you are strictly forbidden to break down before 16:00
EXHIBITOR STANDS
Shell Scheme
Please see below the items included in your shell scheme stand package:
- 1 trestle table, tablecloth
- 2 chairs
- Access to power (1 socket) - please bring your own extension lead to have multiple outlets
- Fascia Board with Company Name
If you do not require any of this furniture, please notify Catherine@lsxleaders.com
Space Only
As a space only you will receive the same package items as shell scheme exhibitors, if you require additional items such as furniture or power please refer further down the exhibitor manual.
Below are the steps for your booth design:
STEP 1 - for Booth Design Approval – Friday 14th February
Please send me directly your booth design, including measurements.
STEP 2 – Construction Approval – Monday 24th February
Submit the following 5 documents:
Technical sketch – must include measurements
Risk Assessment and Method Statement – required in English language
(refer to page 21 of Informa Exhibitor Health & Safety Guidelines here)
Informa Health & Safety Guidelines – click here - sign and return page 32
Venue General Regulations – click here to download please read through the venue’s regulations on page 14
Copy of your Insurance Certificate - we require proof of general/public liability for your company AND booth constructor
Items NOT Included in your Booth
AV ORDERS
If you would like to order any AV enhancements for your stand (screens, tablets, laptops), you can do so via our AV provider, Experience.
Please complete this order form and send directly to order@experience-event.com
If you would like to order freestanding screens - you can see the two options HERE.
Experience will invoice you directly for anything ordered.
Order by Friday 11th April
FURNITURE ORDERS
You are able to hire additional furniture via our supplier - Thorns UK
Please follow the link - LSX World Congress Europe 2025 - Thorns Group
All payments will be made directly to Thorns. Please contact Lauren Joslin if you require assistance.
Email: Lauren@thorns.co.uk
Phone: 0208 801 4444
POWER AND INTERNET ORDERS
If you require additional power or internet, please order this directly with the venue via the portal: https://bdceventportal.bdc.london/exhibitor/LSX25
**Please note there will be free event wifi for all attendees.
PLANT ORDERS
More information coming soon.
RULES AND REGULATIONS
USE OF MICROPHONES & SPEAKERS
The use of microphones and speakers is to be approved by LSX and will only be permitted if neighbouring exhibitors/partnering will not be disturbed.
LITERATURE TABLE
We are no longer providing a literature table in an effort to reduce waste and create a greener conference.
SHELL SCHEME GRAPHICS
If you would like to brand the inside of your stand you can contact our onsite graphics provider Onward Display. They offer the following two options - standard option or seamless option along with sustainable options for both.
With both sustainable options you are able to take your graphics away after the show to re-use. Please reach out for more information on this.
This sustainable option has the deadline of March 28th as the production time is a longer process.
To order please email: events@onwarddisplay.com
Please include the following in your initial email:
Event Name: LSX World Congress
Event Date: 28-30 April 2025
Stand Number:
Company Name:
The Onward team will be able to advise on artwork sizes. Please note the facia board on your stand is included in your stand package and will be organised by LSX. Should you wish to additionally brand your booth only the internal panels require branding. It is also fine to bring pop up banners instead should you would prefer.
Order deadline: Monday 14th April
DELIVERIES
Please read through carefully all the information below.
Recommended delivery date to the advance warehouse - 21st -23rd April
DELIVERY LABEL
If you would like to ship any banners or materials directly to the venue, please ensure that these only arrive on Friday 25th April. Anything that arrives on another date will NOT be accepted by the venue or may not be ready for the show. Please notify Catherine@lsxleaders.com know by Friday 11th April if you intend to do so.
Please click HERE to download the LSX World Congress delivery label. Please note that if the details are not complete, the delivery may be handed out too late, or refused.
All details of the address must be included so that we can locate your items onsite - failure to include your company name and stand number may mean we cannot find your items onsite. Please be aware that all packages sent are the responsibility of the exhibitor and it is up to the exhibitor to notify our team of anything sent to the venue and label corrected. If a package is not labelled correctly and is unable to be located onsite, it is the responsibility of the exhibitor / contractor to provide us with tracking and proof of delivery.
SHIPPING/LOGISTICS
The Business Design Centre recommend using a freight service in order to guarantee the safe and timely arrival of valuable materials at the event. The recommended freight service of the BDC is Worldwide Exhibition Specialists Ltd.
Please visit their website to get the following information:
- Shipping instructions, including deadline shipping dates
- Commercial invoice template
- Advanced warehouse labels
- Order form
For Exhibitors who are importing material from outside the European Community, Worldwide Exhibition Specialists Ltd can also take care of the procedure required for TEMPORARY IMPORTATION of your materials and the necessary paperwork to return them without payment of Import Duty or Sales Taxes.
COURIERS POST EVENT
Before the end of the event, please make sure that any items you will be sending to another destination have been assigned a courier and are clearly labeled.
The venue and LSX are not responsible for your items and will NOT hold any packages after the event that have no couriers assigned so, please make sure that couriers are organised for Wednesday 30th April only.
Please organise couriers for pick up during the breakdown between 16:30 - 18:00. You can leave the items at your stand for them to be picked up but please make sure you make a member of the LSX team aware that you are doing so.
Any items that do not have an assigned courier or labels and are left post-event will be disposed of by the venue.
PLAN YOUR VISIT
HOTEL
Please visit HERE to book hotels closest to the venue and benefit from reduced rates for the duration of your stay.
We recommend Hilton London Angel Islington which is next door to the venue (1 minute walk).
Please book via our hotel page to receive the reduced rate as we will not be able to honour the rate if you book via an external provider.
DIRECTIONS
Please visit HERE to find out how to get to the venue, by road, rail and air.
PARKING
Parking is located underground of the Business Design Centre - Information on how to book parking spaces can be found HERE.
SPEAKERS / MODERATORS
If you have a speaking role included as part of your sponsorship, please confirm any speakers/moderators with your respective track lead as soon as possible. This allows us to maximise your involvement and the individual’s role at the event to the wider audience.
Biotech Lead - Adam@lsxleaders.com
Medtech Lead - Jack@lsxleaders.com
Healthtech Lead - Nadia@lsxleaders.com
REGISTRATION
PRE-EVENT REGISTRATION
Please visit HERE to register your full access passes for the event by Thursday 13th March. (Please note that if your company has a speaking session, you should use one of your sponsorship passes to register that speaker).
Please use the codes sent to you by our team to remove the registration fee, please reach out if you are unsure.
On-site registration opening time: 08:00
ADDITIONAL PASSES
If you would like to bring additional delegates from your company (outside of those already in your contract), you can benefit from a 15% discount.
Please use the code: spex15off to apply the discount when registering.
MARKETING TOOLKIT
Want to promote your participation?
Below you will find various collateral material and example-messages to promote your participation at our event.
Questions?
For all other information, please visit our FAQs page HERE.
Exhibiting Sustainably
Sustainability is increasingly important to event attendees. Exhibiting at LSX World Congress Europe gives you the opportunity to highlight your company’s sustainability credentials & align with an event that champions sustainability. To ensure that your company and exhibition stand are aligned with Informa’s sustainability goals:
- View the Exhibitor Checklist and Better Stands Framework here and consider the steps as you plan your event
- Ensure that your stand is compliant with Informa’s Better Stands programme framework - Please share this guidelines document with your stand contractor
BETTER STANDS - Space Only Stands
Better Stands is an Informa wide programme aiming to ensure that all core elements of Space only exhibitor stands are reusable. Help us to reduce environmental impact by committing to the Better Stands programme framework and show that your company values being part of sustainable and socially responsible events.
What's in it for me?
- A better quality, more attractive & sustainable stand
- Opportunity to promote the sustainable credentials of your brand
- Smoother, more efficient build up and breakdown periods
- Lower work hours and reduced construction costs
- Reduce or eradicate your waste bill
What do I need to do?
To make your commitment to Better Stands and contribute to a more sustainable event:
- Familiarise yourself with the Better Stands framework
- Share the guidelines with your contractor before they begin designing your stand
- Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
- Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines