EXHIBITOR MANUAL

If you would like to order any AV enhancements for your stand (screens, tablets, laptops), you can do so via our AV provider, Experience.

Please complete this order form and send directly to order@experience-event.com

If you would like to order freestanding screens - you can see the two options HERE.

Experience will invoice you directly for anything ordered.

Order by Friday 11th April

More information coming soon!

If you need extra power at your stand you can order this directly with the venue. If you only have a couple of items you need to plug at your stand, you can use an extension lead. Please bring one with you if you need this as they will no be provided onsite.

There will be wifi available at the venue but if you wanted dedicated internet access at your stand, you can order wifi and hardline connections also directly with the venue.

Please email – Isabella Balchin IsabellaB@bdc.london with the following information:

• Event Name: LSX World Congress
• Stand Number:
• Company Name:
• Requirements:

Order by Friday 11th April

Add a green touch to your booth with our event florist Amaranté. Click the following links to view their Plant and tree pack and Events catalogue. To enquire or make an order please email Emma at ed@amarantelondon.com.

Order by Friday 19^th April.

To order please email: events@onwarddisplay.com

 Please include the following in your initial email:

• Event Name: LSX World Congress

• Event Date: 29-30 April 2024

• Stand Number:

• Company Name:

The Onward team will be able to advise on artwork sizes. Please note the company name panel of your stand is included in your stand package and will be organised by LSX. Should you wish to additionally brand your booth only the internal panels require branding. It is also fine to bring pop up banners instead should you would prefer.

Order deadline: Friday 12th April

If you would like to ship any banners or materials directly to the venue, please make sure that these only arrive at the venue between Friday 12th April - Friday 26th April. Anything that arrives outside of this may not be accepted by the venue or may not be ready for the show.

Please click HERE to download the LSX World Congress delivery label. Please note that if the details are not complete, the delivery may be handed out too late, or refused.

It is crucial that all details of the address are included so that we can locate your items onsite - failure to include your company name and stand number may mean we cannot find your items onsite. Please be aware that all packages sent are the responsibility of the exhibitor and it is up to the exhibitor to notify our team of anything sent to the venue and label corrected. If a package is not labelled correctly and is unable to be located onsite, it is the responsibility of the exhibitor / contractor to provide us with tracking and proof of delivery.

The Business Design Centre recommend using a freight service in order to guarantee the safe and timely arrival of valuable materials at the event. The recommended freight service of the BDC is:

Worldwide Exhibition Specialists Ltd
Unit 28, Stansted Distribution Centre
Start Hill
Bishop Stortford
CM22 7DG

+442085082224
info@wes-group.com
wes-group.com

They will be able to help with the following:

• UK Transport and Distribution
• UK Warehousing
• Lifting, Handling and Site Installation
• International Freight Forwarding from Door to Stand
• Customs Clearance

For Exhibitors who are importing material from outside the European Community, Worldwide Exhibition Specialists Ltd can also take care of the procedure required for TEMPORARY IMPORTATION of your materials and the necessary paperwork to return them without payment of Import Duty or Sales Taxes.

If you need to contact customs directly, please see the following:

Dorset House
Stamford Street
London
SE1 9PY

+44 20 7928 3344
www.gov.uk

Before the end of the event, please make sure that any items you will be couriering to another destination have been assigned a courier and are clearly labelled. 

The venue and LSX are not responsible for your items and will NOT hold any packages after the event that have no couriers assigned so, please make sure that couriers are organised for Tuesday 30th April only. 

Please organise couriers for pick up during the breakdown between 16:00 - 18:00. You can leave the items at your stand for them to be picked up but please make sure you make a member of the LSX team aware that you are doing so. 

Any items with couriers assigned and labels attached that are not picked up by 18:00 will be moved to the LSX office and pick up can be rearranged for the remainder of the week. Any items that do not have an assigned courier or labels and are left post event will be disposed of by the venue.

USE OF MICROPHONES & SPEAKERS

The use of microphones and speakers is to be approved by LSX and will only be permitted if neighbouring exhibitors/partnering will not be disturbed.

LITERATURE TABLE

We are no longer providing a literature table in order to produce less waste and create a greener conference.

INSURANCE

The organiser does not provide insurance for any booth components or additional pieces of equipment brought into the conference, rented from exhibitor services or for personal possessions of any exhibitor against loss, damage or theft. It is the exhibitor’s responsibility to arrange their own insurance coverage.

Please visit HERE to book hotels closest to the venue and benefit from reduced rates for the duration of your stay. 

We recommend Hilton London Angel Islington which is next door to the venue (1 minute walk).

Please book via our hotel page to receive the reduced rate as we will not be able to honour the rate if you book via an external provider.

Please visit HERE to find out how to get to the venue, by road, rail and air.

Parking is located underground of the Business Design Centre - Information on how to book parking spaces can be found HERE.

Please visit HERE to register your full access passes for the event by Friday 5th April. (Please note that if your company has a speaking session, you should use one of your sponsorship passes to register that speaker).

Please use the code/s sent to you by our team to remove the registration fee. Please ask if you are unsure.

On-site registration opening time: 08:00

If you would like to bring additional delegates from your company (outside of those already in your contract), you can benefit from a 15% discount.

Please use the code: sponsoradd  to apply the discount when registering.

• A better quality, more attractive & sustainable stand
• Opportunity to promote the sustainable credentials of your brand
• Smoother, more efficient build up and breakdown periods
• Lower work hours and reduced construction costs
• Reduce or eradicate your waste bill

To make your commitment to Better Stands and contribute to a more sustainable event:

1. Familiarise yourself with the Better Stands framework
2. Share the guidelines with your contractor before they begin designing your stand
3. Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
4. Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines