Frequently asked questions
About partneringONE
What is partneringONE?
partneringONE is a platform for licensing companies designed to optimize your partnering activities both during events and year-round. We have two access levels:
partneringONE
partneringONE is the market-leading B2B matchmaking platform which enables you to schedule 1-2-1 meetings with other delegates during partnering events. If your event ticket includes partnering, you will receive access to partneringONE.
partneringONE plus
partneringONE plus is the only solution which lets licensing professionals Find, Connect and Manage their partnering on ONE platform. Access to partneringONE plus is available as a 4 month upgrade to your ticket at a number of Informa partnering events.
About your partneringONE access during events
How do I register for partneringONE?
expand_moreAccess to the partneringONE events platform is included with your conference registration, if your ticket includes partnering. Once you register to attend a conference, you should receive an email with details on logging into partneringONE to set up your profile. Once the system fully opens for partnering (4-6 weeks prior to the event), you can view all other registrants and begin to request/accept meetings. In the meantime, we recommend you log in and start building your partnering profile: a brief summary of your background, company, and products. This way, once partnering is open, you are ready to start sending and receiving meeting requests.
How do I manage notifications I receive during events?
expand_moreGo to your “Settings” page to manage your email and notifications preferences. You can subscribe to SMS notifications, add another email address as a secondary email, and turn on instant notifications.
How do I find out more information about partnering during my conference?
expand_moreVisit the conference website for event specific information on partnering during your conference as set-up can vary.
How do I find out more about using partneringONE for an event I am organizing?
expand_moreVisit our event services page to find out how we can support you at your next event.
partneringONE plus
What is partneringONE plus?
expand_morepartneringONE plus is an event upgrade which provides:
- A database of partnering-ready companies, assets, and people
- Partnering tracking and management tools
- Company meeting history
- All integrated with our leading partnering events
partneringONE plus transforms the way partnering activities take place to facilitate an enhanced digital experience.
What do I get with partneringONE plus that I don’t get as part of my standard event registration?
expand_morepartneringONE is used across 30+ annual events to enable delegates to arrange and manage meetings with other attendees – one event at a time.
With partneringONE plus, you can find partners for across all these events, even it you don't attend in person. You can manage your prospects using custom lists and alerts, and you can see who your team has met with in the past helping you make informed decisions about your outreach. Find out more about differences.
How do I access my partneringONE plus account?
expand_moreYour login details for partneringONE plus are the same as your partneringONE events account. You can login directly from the partneringONE login portal and navigate from there: https://partneringone.informaconnect.com
How do I build my company and personal profile on partneringONE plus?
expand_moreYour company and personal profile on partneringONE plus will be the one you used at your most recent event. Once you update your profile on partneringONE and publish it, the profile will be synchronized to partneringONE plus. You don’t need to do anything else.
If I have a partneringONE account, do I get access to partneringONE plus?
expand_moreAll our partneringONE users profiles are included in the partneringONE plus database for free unless they choose to opt-out. Only users who choose to upgrade to partneringONE plus can search the full partnering database, and access the partnering management tools.
I do not want others to find my profile on partneringONE plus. Can I hide my partneringONE plus profile?
expand_moreYou can hide your profile on partneringONE plus by visiting Account>Settings>Preferences. You can also opt-out of partneringONE plus under your Account > Settings should you wish to remove your account altogether from the platform. Changing your visibility or opting out of partneringONE plus will not affect your event experience.
How can I set my notifications for partneringONE plus?
expand_moreYou can adjust your notifications under your partneringONE plus Account ⤍ Settings located on the upper right corner: Select your profile picture followed by ‘Settings’ click ‘Edit’ and set your notifications under the ‘partneringONE plus notifications.’
How far back do the partnering profiles go in the database?
expand_moreThe partneringONE plus database includes profiles dating back to 2018.
What history can I see on partneringONE plus?
expand_moreUsers see their company history as far back as 2006 provided your company has been attending partneringONE events, arranging meetings via partneringONE and your email address has not changed.
Need more help?
I have questions that were not addressed in these FAQs, how can I contact you?
You can contact us using the following email addresses...
For delegates and event producers: partneringteam@informa.com
For partneringONE plus users: support@partneringone.com