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PAP Conference 2023 – Patient Assistance & Access Programs
See you in 2024! Stay tuned for dates and announcements!
March 2024Philadelphia Marriott Downtown
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Day 2 - EST/EDT (Eastern Daylight, GMT-4)

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8:30am - 8:45am15 mins
3. Technology, Innovation and Automation
Track Chair Remarks
  • Shannon Ashmon, MBA - Associate Director of Access & Reimbursement, Eisai, US
8:45am - 9:30am45 mins
3. Technology, Innovation and Automation
Understanding Enhancements for Electronic Work for Programs
  • Ryan Penderleith - Market Access & Patient Program Category Partner, AstraZeneca
  • Doreen Rice - Director, Patient Assistance Programs, AstraZeneca
9:30am - 10:15am45 mins
3. Technology, Innovation and Automation
The Right Balance of Tech + Talent to Differentiate the PAP Patient Experience
  • Jan Nielsen - Division President, Patient Solutions, AssistRx
  • Jordan Armstrong - Vice President, Business Development, AssistRx
10:45am - 11:30am45 mins
3. Technology, Innovation and Automation
Patient Assistance for Gene Therapies
  • Kevin O'Meara - Vice President, Patient Services Solutions, EVERSANA
  • Skyler Vise - Senior Director, Client Delivery & Excellence, EVERSANA
11:30am - 12:15pm45 mins
3. Technology, Innovation and Automation
Enable Holistic Tech Engagement
  • Adam Mathis - Patient Assistance Programs Co-Ordinator, Eskenazi Health
  • Steve Fields - Former Senior Director, Patient Support Services, Aimmune Therapeutics
1:30pm - 2:15pm45 mins
3. Technology, Innovation and Automation
Leverage Technology to Facilitate Communication to Patients
  • Doreen Rice - Director, Patient Assistance Programs, AstraZeneca
  • Dan Cadle, MSOD - Senior Manager, Amgen Safety Net Foundation
  • Nathan Miller - Executive Director, Growth & Innovation, Labcorp Patient Access Solutions
  • Luke Buchanan - CEO, Redi.Health
2:15pm - 3:00pm45 mins
3. Technology, Innovation and Automation
Complementing Hub Services and PAP Services to Better Support Patient Access
  • Jim Banigan - Director, Patient Access Services, HUB/PAP, Conduent, Inc.
  • Anthony Scatamacchia - Head, Patient Support Services – Innovation, Sanofi
  • Jennie Sakimura - Head, US Patient Assistance Program, Novartis
  • Jessica Longo - Director of Patient Support, Cardiometabolic and PAP, Novo Nordisk
  • Gloria Christiansen, RPH - Director, Pharmacy Services and myAbbVie Assist Program, AbbVie
3:30pm - 4:15pm45 mins
3. Technology, Innovation and Automation
The Personalized Patient Journey: A New Standard of Patient Centricity
  • Andrea Heslin Smiley - President and Chief Executive Officer, VMS BioMarketing
4:15pm - 5:00pm45 mins
3. Technology, Innovation and Automation
Innovation in Patient Services for Field-Based Teams
  • Shannon Ashmon, MBA - Associate Director of Access & Reimbursement, Eisai, US
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