Thursday, March 19th, 2026 - Day 3 Main Conference - EST/EDT (Eastern Daylight, GMT-4)
- Kevin Hagan - CEO, PAN Foundation
Explore the real-world impact of patient assistance programs from the patient perspective, highlighting challenges, successes and areas for improvement
Discuss strategies for navigating support programs to ensure patients receive the care and resources they need
Examine the role of patient advocacy groups in shaping access to treatment, providing support and driving meaningful change in healthcare
- Courtney Queen, PharmD, CSP - Pharmacy Manager, University of Kentucky Specialty Pharmacy & Infusion Services
- Emily Eastman, PharmD, MBA, CSP - Associate Director, Centralized Specialty Pharmacy Services, University of Kentucky Specialty Pharmacy and Infusion Services
Come together with fellow patient assistance program professionals for a collaborative learning experience that celebrates the power of our collective knowledge. This interactive polling session creates a space for PAP leaders to share experiences, compare approaches, and learn from one another in real-time.
- Doreen Rice - Director, Patient Assistance Programs, AstraZeneca
As healthcare costs rise and policies evolve, this session equips program leaders with strategies to meet growing patient needs while maintaining sustainability.
Master strategic forecasting techniques that enable proactive resource allocation and prevent service disruptions during periods of increased demand
Discover innovative funding models and operational efficiencies that maintain program sustainability while expanding patient reach and support capabilities
Develop adaptive compliance frameworks that navigate evolving regulations while protecting program integrity and maximizing patient access opportunities
In this closing session, come back to the core of our conference with a focus on the patient journey, experience and outcomes. Here and see the direct impact of what we have learned and discussed over the course of the conference and be inspired for the year ahead.
