This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Patient Support Services Congress
November 7-9, 2023
Inn at PennPhiladelphia, PA

Execute optimized, compliant patient support programs to deliver superior patient outcomes and value

Innovative discussions on access strategy, patient interactions, case management, compliance practices and more. Prepare to navigate complex compliance hurdles while strengthening and innovating patient-oriented programs at Patient Support Services Congress.


The Patient Support Services Congress 2022 team would like to thank all of our speakers, sponsors and attendees for participating in this year's incredible event. We are thrilled the community was able to convene again, both in-person and virtually, for robust, collaborative and insightful discussions and networking. Stay tuned for the exciting updates on what's in store for 2023. We can't wait to welcome everyone back next year!


Innovative Discussions, Cutting-Edge Case Studies and More to Achieve Your Crucial Business Objectives

  • Forward-Thinking and Informative Case Studies, Panels, Q&As and More with Regulators and Leaders from Across Industry
  • Tracked Programming by Compliance and Legal & Innovation and Operations
  • Eye-Opening Re-Imagine the Patient Experience Through Digital Enablers Discussion
  • And More!

The Only Event Uniting Compliance and Operations Teams

Compliance and Operations teams unite at Patient Support Services Congress for next-level benchmarking to drive program success. Benefit from collaborative sessions as well as individualized tracked content and walk away with everything you need to propel your program forward:

Compliance and Legal:

  • Implement Internal Controls to Reduce Compliance Risks with Nurse Educators and HCP/Patient Interactions
  • Addressing Compliance Risks Within Hub Models 
  • Guardrails for PHI and Interactions with HCPs, Specialty Pharmacies and Hubs Related to Patient Support Programs
  • Update Controls for Risk Mitigation in an Agile Environment

Innovation and Operations:

  • Discover Hybrid and Alternative Patient Solutions Models to Best Support Patients
  • Utilize Predictive Analytics to Build a Better Patient Services Program
  • Build and Maintain Patient Engagement for Rare Disease
  • Enhance Access, Reimbursement and Benefit Support Through Programming

Critical Insights on Industry Standards to Improve Program Performance

Industry thought leaders will gather and provide fresh perspectives on the most pressing issues. Garner invaluable insights from representatives of:

  • AbbVie
  • HealthWell Foundation
  • Catalyst Pharmaceuticals
  • bluebird bio
  • Sage Therapeutics
  • Alexion, AstraZeneca Rare Disease
  • Sanofi
  • Takeda
  • Teva Pharmaceuticals
  • And more!

Connect and Network with Key Decision-Makers at Patient Support Services Congress

Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.

For more information about custom opportunities to reach a qualified audience, please contact:

Karen Hanover: | +1-617-290-6113 

Regulatory Director


I highly recommend CBI's Patient Support Services Congress to anyone involved in commercial patient outreach programs. The content was current and relevant; the speakers were excellent, and the overall conference was well run and moderated.