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Patient Support Services Congress
November 7-9, 2023
Inn at PennPhiladelphia, PA
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DAY 1 - EST/EDT (Eastern Daylight, GMT-4)

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DAY 1 - EST/EDT (Eastern Daylight, GMT-4)

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8:00am - 9:00am60 mins
General Session
Conference Registration and Continental Breakfast
    9:00am - 9:15am15 mins
    General Session
    Informa Connect and Chairperson’s Welcome
    • Peter Agnoletto - US Compliance Officer, General Medicines and Consumer Healthcare, North America Ethics and Business Integrity, Sanofi
    9:15am - 9:45am30 mins
    General Session
    Industry Address – Dive into Market Trends Impacting Access, Adherence and the Patient Journey
    • Michael Hollan - Editor, Pharmaceutical Executive
    9:45am - 10:45am60 mins
    General Session
    Enforcement Update – Explore Rising Oversight and High Priority Risk Areas for Patient Services Compliance
    • Meenakshi Datta - Partner, Sidley Austin LLP
    • Steven Sharobem - Assistant U.S. Attorney, The United States Attorney’s Office for the District of Massachusetts
    • Jolie Apicella - Partner, Wiggin and Dana LLP
    • Lee Cortes - Executive Assistant United States Attorney, U.S. Attorney’s Office, District of New Jersey
    10:45am - 11:15am30 mins
    General Session
    Networking and Refreshment Break
      11:15am - 12:15pm60 mins
      General Session
      Deliver Value through Cross-Functional Collaboration
      • Donna White - Vice President, Contracts & Compliance, Chiesi USA Inc.
      • Daryl Kreml - Vice President, Chief Compliance Officer, Sage Therapeutics
      • Erica Stick - Patient Services Director, Rare Diseases, Chiesi USA
      12:15pm - 1:30pm75 mins
      General Session
      Networking Luncheon
        1:30pm - 2:15pm45 mins
        General Session
        Revolutionize Patient Engagement Strategy for Better Patient Outcomes
        • Alan Klein - Chief Development Officer, HealthWell Foundation
        2:15pm - 3:00pm45 mins
        General Session
        What Drives Best in Class Patient Support?
        • Tara Herington, RN - Principal, Nuvera Life Science Consulting
        • Jens Kulstad - Head of PURE Report, Nuvera Life Science Consulting
        3:00pm - 3:30pm30 mins
        General Session
        Networking and Refreshment Break
          3:30pm - 4:15pm45 mins
          General Session
          Explore Next-Generation Technology Solutions to Improve the Patient Experience
          • Luis Portela - Director, Access & Patient Support at Cardinal Health Sonexus™ Access & Patient Support, Cardinal Health Sonexus™
          4:15pm - 5:00pm45 mins
          General Session
          After the Best Price Court Decision: Navigating Accumulators and Maximizers and Their Continued Impact on Patients & Manufacturers
          • Emily Phillips - Vice President, Business Development, TrialCard Incorporated
          5:00pm - 6:00pm60 mins
          General Session
          Close of Day One and Networking Reception
            NextDAY 2
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