Gaurav Jain

First Vice President, Director of Product and Services at Metropolitan Commercial Bank

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Gaurav Jain is a distinguished fintech leader with over 15 years of experience having deep expertise in credit, fraud, data, innovation and product management. As First Vice President, Director of Product and Services at Metropolitan Commercial Bank, he drives breakthrough innovations that enhance customer experience and mitigate risk. Previously at Capital One, he led a transformative team that modernized legacy systems into a cloud-based decision-making and underwriting platform—unlocking billions in business through personalized offerings. Gaurav is passionate about solving critical customer challenges and advancing AI-driven solutions across fintech, banking, and payments.

A recognized thought leader, he co-authored a book on Practical Sustainability (Palgrave MacMillan), holds a pending patent on machine learning-based model performance optimization, and has spoken at Product School events. An alumnus of IIT Bombay and a Master’s in Finance from Chicago. Gaurav is based in NY, where he enjoys music, tennis, and hiking with his family.