AI & IoT: Shaping Smarter Experiences in Saudi Arabia (Arabic)
Discover the necessary tools and techniques required to understand, integrate, and evaluate AI and IoT technologies to create smarter, more responsive customer and citizen experiences
What's in Store?
Defining the role of data and automation in smart systems
Principles of human-centred intelligent design
IoT-enabled energy and mobility systems
Turning real-time insights into action and design decisions
Predictive, personalised, and proactive experiences
Building readiness and capability for future ecosystems

Led By Hadi Aridi
Hadi Aridi is a bilingual seasoned international trainer and consultant with over a decade of expertise in innovation, digital transformation, artificial intelligence (AI), Internet of Things (IoT), and human capital development. His work spans industries such as healthcare, telecommunications, aviation, oil and gas, banking, education, IT, and the public sector across the GCC and Middle East. As a Digital Transformation Leader, Hadi facilitates end-to-end organisational transformation through engaging, gamified workshops and user-centred approaches. Since 2019, he has delivered hundreds of dynamic virtual training sessions, showcasing excellence in remote learning. Hadi’s qualifications include Certified Digital Transformation Practitioner (CXO Transform), Generative AI Leader (Google), Engineering Professional (IBM), Certified Design Thinking Facilitator (UNICEF), and a Master’s in Sociology from the American University of Beirut. His interactive workshops empower teams with actionable insights, fostering innovation and meaningful organisational change.
Benefits of Attending
Understand the convergence of AI, IoT, and Experience Design, and their collective role in shaping smart ecosystems
Analyse global and regional case studies showcasing how smart cities and organisations use connected intelligence
Identify opportunities for integrating AI and IoT within customer and citizen experience strategies
Anticipate future trends and strategic directions for intelligent experiences under Vision 2030
Who Should Attend
This course is recommended for professionals and decision-makers involved in innovation, customer experience, and digital transformation.
Ideal participants include: CX Managers, Innovation Leaders, and Transformation Executives. Professionals who are in the Public Sector Strategists and Smart City Planners. Finally, ICT Managers, Service Designers, and Product Developers.

