Mr Gautam Duggal

Senior Vice President – HR (APAC & MEA) at Citi

Speaker

Gautam Duggal is a global HR and organisational transformation leader trusted by CXOs and leadership teams to fix, stabilize, and scale complex organisations during moments of growth, restructuring, and strategic reset. He is known for delivering material financial and execution outcomes through disciplined organisation design, leadership strategy, human × AI leadership, and workforce governance; without disrupting the business.

Financial & Business Impact:
- USD 2.1M+ in cost optimisation through organisation design, role clarity, and L&D modernisation
- 43% budget efficiency gains while improving leadership outcomes and internal NPS
- USD 180K+ in operational efficiency savings through AI-enabled workforce intelligence
- Sustained cost discipline and execution stability in highly regulated, multi-country environments

Value Generation:
- Organisation design and operating model simplification
- Leadership succession and enterprise talent architecture
- Workforce transformation aligned to business strategy
- AI-enabled workforce intelligence and people analytics
- Talent governance, HR risk management, and regulatory alignment

Career Snapshot:

• Senior Vice President – HR (APAC & MEA) | Citi
  Leading enterprise talent transformation and organisational effectiveness across regulated markets
• Director – Global People Strategy & Talent Management | Mastercard
  Partnered with C-suite globally on organisation design, succession, and workforce strategy
• Senior Leadership Roles | S&P Global, Aon Hewitt, American Express, IBM
  Built and scaled leadership development, talent management, and HR operating models across 15+ countries

Global Experience: Gulf | Africa | APAC | Australasia | North America