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Saudi Strategy Week
29 September - 03 October 2024
Crowne Plaza Riyadh RDC Hotel & Convention

Key Performance Indicator Professional (KPI-P) Certification Programme

The Balanced Scorecard Institute provides training, certification and consulting services to commercial, government, and non-profit organisations worldwide. The Institute applies best practices gained from hundreds of consulting assignments and 5,000 trainees in Balanced Scorecard, strategic performance management and measurement, strategic planning, and change management to help executives, managers and analysts transform their organisations into “performance excellence” organisations.

What's in Store?

Introduction to KPIs and KPI Development 

  • Introduction to KPIs and strategic management, including an overview of various types of KPIs 
  • Understanding strategic context, goal setting, and developing/mapping strategic objectives 

  • Creating the right performance measurement culture to build buy-in 

Performance Measure Development Process  

  • The process of developing performance measures  

  • Describe the intended result(s)  

  • Understand Alternative Measures 

Performance Measure Development Process 

  • Select the Right Measurement(s) for Each Objective  

  • Define Composite Indices as Needed  

  • Set Targets & Thresholds  

  • Define and Document Selected Performance Measures-Using the Cause-Effect Analysis to Develop Alternative Measures 

Application – Different Types of Measures 

  • Application: Develop Measures for Your Own Organisation  

  • Developing Measures for Strategy Execution, Operations Projects and for Employee Performance  

  • Measuring and managing risk: developing KRIs (Key Risk Indicators) 

KPI Advance Topics and Delegate Presentations 

  • Creating KPI Alignment by Cascading Objectives  
  • Managing Strategically with Performance Information  

  • KPI Development Application Project for Delegate Organisations  

Led by Amin Issa

Amin M. Issa is an accomplished senior professional with over 35 years of experience. 

He has held senior leadership positions like Quality Assurance and Processes Director, Head of Sales and Customer Relations, and Head of PMO and Transformation in international organisations like United Arab Shipping Company, Lloyds Register, and Orange Telecom Group.

Benefits of Attending

Elevate your professional standing with specialised certification and Continuing Education Units (CEUs), showcasing expertise in KPI development for career advancement 

Develop a detailed understanding of strategic advantages through the adept application of sophisticated performance measurement methodologies 

Sharpen practical skills and mastery in performance measurement tools, including the strategic application of the Logic Model, to derive meaningful and impactful performance measures. 

Who Should Attend?

  • Managers, planners, and analysts within strategic planning teams seeking practical ideas for organisational improvement 

  • Employees assigned to enhance dashboards, KPI scorecards, business processes, and other measurement systems 

  • Managers, planners, or analysts involved in defining performance measures or ensuring regulatory compliance