Conference Day: 28 May 2024
Workshops: 29 - 30 May 2024
Key Performance Indicator Professional (KPI-P) Certification Programme
The Balanced Scorecard Institute provides training, certification and consulting services to commercial, government, and non-profit organisations worldwide. The Institute applies best practices gained from hundreds of consulting assignments and 5,000 trainees in Balanced Scorecard, strategic performance management and measurement, strategic planning, and change management to help executives, managers and analysts transform their organisations into “performance excellence” organisations.
What's in Store?
Introduction to KPIs and KPI Development
- Introduction to KPIs and strategic management, including an overview of various types of KPIs
Understanding strategic context, goal setting, and developing/mapping strategic objectives
Creating the right performance measurement culture to build buy-in
Performance Measure Development Process
The process of developing performance measures
Describe the intended result(s)
Understand Alternative Measures
Performance Measure Development Process
Select the Right Measurement(s) for Each Objective
Define Composite Indices as Needed
Set Targets & Thresholds
Define and Document Selected Performance Measures-Using the Cause-Effect Analysis to Develop Alternative Measures
Application – Different Types of Measures
Application: Develop Measures for Your Own Organisation
Developing Measures for Strategy Execution, Operations Projects and for Employee Performance
Measuring and managing risk: developing KRIs (Key Risk Indicators)
KPI Advance Topics and Delegate Presentations
- Creating KPI Alignment by Cascading Objectives
Managing Strategically with Performance Information
KPI Development Application Project for Delegate Organisations
Led by Amin Issa
Amin M. Issa is an accomplished senior professional with over 35 years of experience.
He has held senior leadership positions like Quality Assurance and Processes Director, Head of Sales and Customer Relations, and Head of PMO and Transformation in international organisations like United Arab Shipping Company, Lloyds Register, and Orange Telecom Group.
Benefits of Attending
Elevate your professional standing with specialised certification and Continuing Education Units (CEUs), showcasing expertise in KPI development for career advancement
Develop a detailed understanding of strategic advantages through the adept application of sophisticated performance measurement methodologies
Sharpen practical skills and mastery in performance measurement tools, including the strategic application of the Logic Model, to derive meaningful and impactful performance measures.
Who Should Attend?
Managers, planners, and analysts within strategic planning teams seeking practical ideas for organisational improvement
Employees assigned to enhance dashboards, KPI scorecards, business processes, and other measurement systems
Managers, planners, or analysts involved in defining performance measures or ensuring regulatory compliance