Exhibitor Manual
Below you will find information and links that will prepare you for SuperReturn International 2026. Please read carefully through each section below and let the team know if you have any questions.
EXHIBITOR MANUAL
Key Contacts
Sales:
Emily Porter | emily.porter@informa.com
Charlie Tozer | charlie.tozer@informa.com
Ian Law | Ian.Law@informa.com
Operations:
Sponsorship Operations | SuperReturn International Ops
Claire Brewster | claire.c.brewster@informa.com - Speaker Co-Ordinator
Informa Connect is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programmes to encourage a variety of demographics. We expect all our participants, exhibitors and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their stands, promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please see these additional guidelines for all sponsor and exhibitor attendees.
EVENT DATES AND TIMES
3x2m Exhibition Build Up*
From 3pm-5pm on Sunday 7 June
3x2 Exhibition Break Down*
Break down: From 5pm on Thursday 11 June
*Please note that these times may change – you will be informed closer to the event if this is the case
The exhibition is open from Monday - Thursday, during the Summit day and Main Conference days one and two. Breakdown takes place on Thursday evening
2x2m Meeting Pods
Meeting pods will be open from Monday 8 June - Friday 12 June. Please note that the conference finishes at 3pm on Friday
YOUR EVENT SPACE
Please check your contract to see what type space you have included - i.e. either 3x2m exhibition stand or 2x2m meeting pod.
ALL ADAPTERS & EXTENSION LEADS MUST BE PROVIDED BY EXHIBITORS. INFORMA CONNECT WILL NOT BE ABLE TO PROVIDE THESE ON SITE.
Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have public liability insurance to cover your attendance at the event.
Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the InterContinental Hotel directly - ana.portillostosik@ihg.com
The floor plan will be sent for you to select your stand in due course.
The next steps regarding your stand, one of our specialist project managers from our stand supplier, EESL, will soon be in contact to provide the artwork information and set up of your stand. You'll also be able to order any additional furniture or graphics through EESL outside of what is being provided by SuperReturn International. If you have any questions regarding your stand please contact EESL.
The early bird deadline for ordering with EESL is 22nd April and artwork deadline is 24th April.
3x2m Exhibition Stand
Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your allocated space. The organisers reserve the right to move any items outside the boundaries of your allotted space.
The following are provided for all stands free of charge:
- Shell scheme (including branding - please refer to details above)
- Branded backwall
- Branded side walls
- Lockable counter with branded front panel
- 2 x Spotlights
- 1 x 1000w Double socket outlet
- 1 x high table and 2 x stools (white)
- 1 x Waste bin
2x2m Meeting Pod
Meeting pods must not exceed their allocated space. The organisers reserve the right to move any items outside the boundaries of your allotted space.
The following are provided for all stands free of charge:
- Meeting pod (including branding - please refer to details above)
- Branded backwall
- Branded side walls
- 2 x Spotlights
- 1 x 1000w Double socket outlet
- 1 x high table and 4 x stools (white)
ADDITIONAL INFORMATION
Shell Scheme and Meeting Pods Suppliers
Shell Scheme and Meeting Pods:
Event Exhibition Services are the main contractor for SuperReturn International, specialising in the design and build of exhibition stands and displays.
The next steps regarding your stand, one of our specialist project managers from our stand supplier, EESL, will soon be in contact to provide the artwork information and set up of your stand. You'll also be able to order any additional furniture or graphics through EESL outside of what is being provided by SuperReturn International. If you have any questions regarding your stand please contact EESL.
The early bird deadline for ordering with EESL is 22nd April and artwork deadline is 24th April.
Electrics:
If you wish to order any electricity other than the standard that will be provided, please contact Orders@eesl.ltd
AV Supplier
AV Supplier:
Should you wish to order any AV/screens for your stand, please contact:
ThreeSixty Events Ltd
Jonathan Ruttley
Tel: 01923 202212
Please see the price list here. Orders need to be placed by 25/05/2026 - orders placed after this date are not guaranteed.
Venue and Deliveries
It is your responsibility to book your courier for both delivery AND collection. It remains a private arrangement between you and your chosen courier company. In addition, it is your responsibility to pay all customs charges; otherwise all the materials may be refused.
Materials can be sent to the hotel no earlier than Friday 5 June
Please use the delivery label for ALL items being delivered – please note items not labelled correctly are likely to go missing!
All goods must be covered by proper customs documents – please mention it is a temporary exportation in order to avoid paying more taxes than expected. The hotel will not pay any taxes/duties etc and will not accept any underpaid charges.
Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of 12 June. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please ensure the collector brings collection instructions detailing the following:
Quantity & description of items being collected
Name of the Event
Date of Collection
Proof of Collection
Compulsory Health & Safety
As an exhibitor it is essential that you read the health and safety rules.
The declaration must be returned by 17 April so that SuperReturn are aware what you plan to do at this event.
If you have a free build stand you must read the rules here and return stand plans, risk assessments, method statements and a copy of the insurance certificate before permission to build is given.
Deadlines
- 100 word company profile & eps logo - by return
- Pass registration via Visit portal - by 18 April
- Exhibitor declaration - by 18 April
- Hotel reservation - as soon as possible
Please send details to SuperReturn International Ops
Company logo and Profile
If you have not already sent us your company profile and logo please provide the following:
100 word company description plus website address
Your company logo in eps format
Please submit your company profile to SuperReturn International Ops by return.
Alternatively, please confirm to the same email address if the profile and logo currently online are correct.
REMOVAL OF HANDOUTS & SUSTAINABLE GIVEAWAYS AT SUPERRETURN INTERNATIONAL
To align with our sustainability objectives at SuperReturn International, we kindly request that exhibitors refrain from providing handouts at this event. We encourage all exhibitors to join us in embracing this important sustainability initiative. SuperReturn will provide QR codes to exhibitors that can be shown on your stand – these can be used for people to download materials such as white papers or brochures, or to simply share their details with you.
Please see the guide for building your virtual booth on the ConnectMe platform where you can add downloadable documents. Booth build will go live around 5 weeks before the event.
If you plan to offer branded giveaways at your stand, they must adhere to SuperReturn's sustainability principles. Specifically, these items should be either fully recyclable or designed for long-term use. They must not include single-use plastics, and we ask that you consider the carbon footprint of any products you order. Additionally, please be mindful of the quantity of items ordered to avoid excess that may go unused.
Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact SuperReturn International Ops
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.
YOUR PASSES & LEAD GENERATION
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact SuperReturn International Ops.
As exhibitors you will now be able to access the ConnectMe platform 5 weeks prior to the event. As a result, you’ll be able to instantly begin networking with LPs who’ll receive similar access, as well as see the full general attendee list who can login from 3 weeks out. You must register your complimentary passes via Visit to access ConnectMe.
INCLUDED PASSES
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your complimentary passes for the event.
Speakers will automatically be registered, please do not use your allotments to register speakers.
The SuperReturn speaker co-ordinator will be contacting all speakers directly with further information about their participation.
ADDITIONAL PASSES
If you require additional passes, please contact Stephen Ashiotis who will be able to share a booking link.
HOTEL ACCOMMODATION
To arrange accommodation please go to the Plan Your Visit page.
Demand for rooms can be very high, so please book early to avoid disappointment. SuperReturn takes no responsibility for hotel reservations.
Informa Connect does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa Connect and the hotel.