Exhibitor Manual

• 100 word company profile & eps logo - by return
• Pass registration - by Friday 19th August. Details on how to register your passes have been sent, if you need more information please contact Olivia Thomas.
• Exhibitor declaration - by Friday 12th August
• Hotel reservation - as soon as possible

Please send details to Olivia Thomas.

If you have not already sent us your company profile please provide the following:

100 word company description plus website address.

Please submit your company profile to Olivia Thomas by return.

Alternatively, please confirm to the same email address if the profile currently online is correct.

This will be used in either the electronic networking app or the event handbook, depending on the event.

Please email your logo as an eps file to Olivia Thomas by return.

Details of how to register passes included in your contract will follow shortly.

Should you wish to purchase any additional passes, please contact our marketing manager, Amy Skipper, who will share a booking link.

Pass details should be registered as soon as possible.

Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 3m x 2m space. The Organisers reserve the right to move any items outside the boundaries of your allotted space.

The following are provided for all stands free of charge:

• 1 x desk
• 2 x chairs
• 1 x 230 V power supply

ALL ADAPTERS & EXTENSION LEADS MUST BE PROVIDED BY EXHIBITORS. INFORMA WILL NOT BE ABLE TO PROVIDE THESE ON SITE.

Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have public liability insurance to cover your attendance at the event.

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the JW Marriott Hotel directly - michelle.chan@marriotthotels.com

NB. The exhibition is open from Monday-Wednesday as in previous years.

Please note, as in previous years, only pop up – spider stands – are to be used for this event. Your stand may have to be broken down at the end of every day and will be put up for you again in time for the next day. Hotel staff will assist with this on site.

As an exhibitor it is essential that you read the Health and Safety Rules.

The declaration must be returned by 3 August so that SuperReturn are aware what you plan to do at this event.

Please note, as in previous years, only pop up – spider stands – are to be used for this event. Your stand may have to be broken down at the end of every day and will be put up for you again in time for the next day. Hotel staff will assist with this on site.

Exhibition Build Up*

From 7am-8am on Sunday 18th September.

Exhibition Break Down

From 4pm - 4.45pm on Wednesday 21st September.

*Please note that these times may change – you will be informed closer to the event if this is the case.

It is your responsibility to book your courier for both delivery AND collection. It remains a private arrangement between you and your chosen courier company. In addition, it is your responsibility to pay all customs charges; otherwise all the materials may be refused.

Materials can be sent to the hotel no earlier than Friday 18 September.

Please use the delivery label for ALL items being delivered – items not labelled correctly are likely to go missing!

All goods must be covered by proper customs documents – please mention it is a temporary exportation in order to avoid paying more taxes than expected. The hotel will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of 24 September. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please ensure the collector brings collection instructions detailing the following:

Quantity & description of items being collected

Name of the Event

Date of Collection

Proof of Collection

AV Supplier:

Should you wish to order any AV/screens for your stand, please contact kelly@ateam-plus.com for more details.

Furniture Supplier:

To order furniture for your booth (other than than the desk and 2 chairs SuperReturn will provide) please contact:

Wing Lau

AV HOLDER CO., LTD.

Tel: (852) 2785 8799

Email: wing.lau@avholder.com

Website: www.avholder.com

To arrange accommodation please go to the Plan Your Visit page.

Demand for rooms can be very high, so please book early to avoid disappointment. SuperReturn takes no responsibility for hotel reservations.

KNect 365 does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to KNect 365 and the hotel.