EXHIBITOR MANUAL
Below you will find information and links that will prepare you for TIDES Europe 2023. Please carefully read through each section below and let Catherine know if you have any questions.
Key Contacts
Sales
Jennifer Wickett | +1-212-600-3452 | Jennifer.Wickett@informa.com
Michael Moriarty +1-646-895-7412 | Michael.Moriarty@informa.com
Operations
Catherine Chang | +44 208 0522 099 | Catherine.chang@informa.com
Extra Passes and Marketing Materials
- Let your network know that you will be sponsoring/exhibiting at TIDES Europe via the link below. This will create a custom banner and text for you to post and will offer your network a 10% discount! Click HERE to share
- Interested in a branded banner for social media or your newsletter? Contact Carter.Anderson@informa.com)
- To purchase extra passes with your 10% sponsor discount, click here.
KEY DEADLINES AND SUPPLIERS
KEY DEADLINES AND SUPPLIERS
Event Schedule
Exhibitors may not setup or tear down outside of the specified times without approval from show management.
Exhibitor Move In and Move Out
Exhibition Setup Hours:
Sunday 29th October
Space Only exhibitors: 08:00 - 17:00
** To come in at these times, you will be required to wear PPE - steel cap shoes, high vis vests and hard hats (if working at a height).
Sunday 29th October
All exhibitors (shell scheme and space): 17:00 - 23:00
Exhibition Breakdown:
Wednesday 1st November: 16:00 - 23:30
Exhibit Hours
Monday 30th October
12:00 - 19:00
Network Reception in exhibition hall 17:30 - 19:30
Tuesday 31st October
07:30 - 17:00
Morning Refreshment Break: 09:45 - 10:30
Networking Lunch: 12:05 - 13:25
Afternoon Refreshment Break: 15:00 - 15:30
Wednesday 1st November
07:30 - 16:00
Morning Refreshment Break: 09:45 - 10:30
Networking Lunch: 12:05 - 13:25
Afternoon Refreshment Break: 15:30 - 16:00
*** this is subject to change, you will be sent the final timings closer to the event
YOUR STAND & DELIVERIES
To view the floorplan, please click here
If you need to confirm your booth size please reference the floor plan or contact your manager.
BOOTH SPACE
All exhibitors are given a shell scheme booth. This includes:
- 1 x 3000w Single Socket Outlet
- Venue Carpeted (purple carpet) * the hall is already carpeted
- Furniture (1 x square bistro table with 2 chairs white) OR (1 x rectangular table with 2 chairs white).
- Baby Blue Fascia Board with company name & stand number printed on white font.
*per Shell Scheme Stand.
To customise and confirm your order, please go to the EESL portal link below for additional electric, stand fitting, carpeting, graphics and furniture.
Order Deadline Date: Friday 15th September 2023
Any orders placed after this date will be subject to a 20% late order surcharge.
If you have any queries regarding any orders for your stands, please contact EESL on +44 (0) 1933 224127 or orders@eesl.ltd and we will be able to assist you.
NOT included with your booth:
The RAI Webshop will be open shortly to order additional items for your booth. This includes:
- Booth Security
- AV Hire - If you are wanting to mount a rented TV on your stand, please notify Catherine Chang
- Plants
- Additional Cleaning
- Waste Disposal
- Additional WiFi & Hard Wired Internet Lines**
**Please note the exhibition hall will have WiFi available for all attendees and exhibitors.
Link to order - RAI Webshop here
Catering - the venue does not allow you to bring your own catering to your stands. If you have any queries in regards to this please contact Catherine Chang.
SPACE ONLY
If you are wanting to have a bespoke stand, our contractor EESL are able to provide a full design and build service. Click here for more information.
Included in space only stands:
- 1 x 3000w Single Socket Outlet
- Venue Carpeted (grey carpet)
- Furniture if required: (1 x square bistro table with 2 chairs white) or (1 x rectangular table with 2 chairs white).
www.eventexhibitions.co.uk/login
Show Reference Code: TIDESEU2023
Rigging is available, for more information please contact your operations manager.
***PLEASE NOTE: stand plans must be provided to operation manager for all space only exhibits.
SHIPPING - Deadline 23rd October
DB Schenker are the venue's official freight forwarders and handling contractor for TIDES EU 2023.
- Instructions and Tariffs can be found here
- Order Form can be found here
- Shipping Label can be found here
If you have any queries, please contact DB Schenker directly via +31 (0) 20 225 3973 or at fairs.amsterdam@dbschenker.com
** Please remember to organise your return shipment
PASS REGISTRATION
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Catherine.
Exhibitor passes are for the Exhibition Hall only, and delegate passes allow access to the Exhibition Hall and Conference sessions.
Complimentary Passes
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your complimentary Main Conference and Booth Staff passes for the in-person event. All in-person passes will be automatically registered for the virtual platform.
Instructions
- Click on your unique link; an access code will be sent to your email address. (only the primary contact's email address will be given access)
- Click TIDES Europe 2023 under the Events area
- Then click TEAM on the left-hand side navigation bar and there you can register your complimentary passes
Please Note:
Speakers will automatically be registered, please do not use your Main Conference and Booth Staff passes to register speakers. The TIDES Europe Speaker Coordinator - Bridget Lacey (Bridget.Lacey@informa.com) will be contacting all speakers directly with further information about their participation.
Additional Passes
If your need to register for additional booth passes over your allocation, please contact either Michael Moriarty - Michael.Moriarty@informa.com or Jennifer Wickett - Jennifer.Wickett@informa.com
If you need to register for additional conference passes over your allocation - this can be handled through our delegate sales team. Contact Tayla Thomas for further details - Tayla.Thomas@informa.com
LEAD RETRIEVAL
Lead Retrieval will be available through Visit Connect to all exhibitors and sponsors at no extra charge.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard and you will see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- Team - register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads.
- Questions - add an unlimited amount of qualifying questions for your leads
- Leads - this will show a comprehensive, real-time list of leads from your entire team onsite
These can be downloaded post-event as a .csv spreadsheet. You will receive an email 2 weeks before the show on how your team can access lead retrieval through their personal devices via the ConnectMe app.
Post Event
Our team will follow up post-event with a link to your ALCHEMY dashboard, showing a comprehensive list of your leads. Click here for more info on the ALCHEMY Dashboards
EXHIBITING SUSTAINABLY
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
DONATION ROOM
We will be offering a donation programme where you can offer any unwanted items/giveaways after the show - more information to follow.
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event.
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.