EXHIBITOR MANUAL
Below you will find information and links that will prepare you for the TIDES USA Hybrid Event 2023. Please carefully read through each section below and let us know if you have any questions.
Key Contacts
Sales
Michael Dunnet | +1-857-504-6732 | Michael.Dunnet@Informa.com - Companies A-I
Michael Moriarty | +1-646-895-7412 | Michael.Moriarty@Informa.com - Companies J-Z
Operations
Bridget Lacey | Bridget.Lacey@informa.com - Sponsorship & Exhibitions Coordinator- Companies A-I
Kristin Wittreich | kristin.wittreich@informa.com - Sponsorship & Exhibitions Coordinator- Companies J-Z
Chabelyz Mejia | chabelyz.mejia@informa.com - Speaker Coordinator
KEY DEADLINES AND CONTACTS SUMMARY
Event Schedule
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Exhibitor Move In and Move Out
Exhibition set up hours
Sunday, May 7: 9:00 AM - 5:00 PM
Monday, May 8: 8:00 AM - 12:00 PM
Exhibition break down:
Wednesday, May 10: 2:00 PM - 6:00 PM
Exhibit Hours:
Monday, May 8:
2:30 PM - 6:45 PM
Grand Opening of Exhibit Hall : 2:30 PM - 3:30 PM
Networking Reception: 5:00 PM - 6:30 PM
Tuesday May 9:
10:00 AM - 6:45 PM
Morning Refreshment Break: 10:00 AM - 10:45 AM
Networking Lunch in Exhibit Hall: 12:50 PM - 1:55 PM
Afternoon Refreshment Break: 3:30 PM - 4:15 PM
Networking Reception: 5:45 PM - 6:45 PM
Wednesday May 10:
10:00 AM - 2:00 PM
Morning Refreshment Break: 10:00 AM - 10:45 AM
Networking Lunch in Exhibit Hall: 12:50 PM - 1:55 PM
Booth Space
CLICK HERE to View the Exhibit Hall Floorplan
Your TIDES Exhibitor Booth Space:
Standard size booths will be set with:
- Standard Booth Size: 10' x 10'
- 8' High Backwall Drape Color: Black
- 3' High Sidewalls Drape Color: Black
- Facility Carpeted: Yes
- Booth ID Sign
NOT included with your booth:
Links to order items NOT included in your booth package:
- BOOTH FURNISHINGS - CLICK HERE
- ELECTRICITY - CLICK HERE
- AV - CLICK HERE
- INTERNET (Hard Wired)- CLICK HERE
- Please note: There is complimentary WIFI in the exhibit hall
Exhibitor Rules & Regulations
TIDES US 2023 adheres to the International Association of Exhibitions and Events® (IAEE) as well as the Manchester Grand Hyatt San Diego rules and regulations. Please click the links below and read through the IAEE and Manchester Grand Hyatt San Diego guidelines to ensure your booth falls in line with both guidelines.
International Association of Exhibitions and Events®
SHIPPING, DRAYAGE AND MATERIAL HANDLING
GES is in charge of Shipping to and from the event. Below is the Shipping information and can also be found by clicking HERE
Shipment to Advanced Shipment to Warehouse
All packages must be sent through GES' Advanced Warehouse between: Monday, April 3, 2023 - Monday, May 1, 2023
Warehouse receiving hours are:
Monday - Friday: 8:00 AM to 2:30 PM; Closed 12:00 PM to 1:00 PM and holidays.
*Please note: Shipments arriving before Monday, April 3 and after Monday, May 1, will incur a fee.
Advanced Warehouse Address /Label Information
GES
TIDES
Exhibiting Company Name, Booth #
HTS
2321 Siempre Viva Ct
Suite 103
San Diego, CA 9215
United States of America
To print shipping labels CLICK HERE
Shipment Directly to Exhibit Site
Shipments should arrive on:
Sunday, May 7: 8:00 AM To 5:00 PM
Monday, May 8: 8:00 AM To 12:00 PM
Exhibit Site Address/Label Information
GES
TIDES
Exhibiting Company Name, Booth #
Manchester Grand Hyatt - San Diego
One Market Place
San Diego, CA 92101-7714
United States of America
To print shipping labels CLICK HERE
Pass Registration
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact us.
COMPLIMENTARY PASSES
Your contract comes with a specific amount of complimentary Main Conference and Booth Staff passes for the event.
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register for these passes.
Please Contact Bridget for the following:
- Pre-Conference Workshop passes
- Changes that need to be made to your registered complimentary Main Conference and Booth Staff passes
SPEAKER PASSES
Speakers will automatically be registered for the event
Please DO NOT use your allotment of complimentary passes to register speakers.
The TIDES Speaker Operations Coordinator - Chabelyz Mejia will be contacting all speakers directly with further information about their participation.
If you have not yet submitted your speaker details, please do so HERE
ADDITIONAL PASSES
Main Conference Passes
If you need to register for additional Main Conference. Please email our delegate sales team - Jessica.Purnell@informa.com
ACCOMODATIONS
Please visit our Plan your Visit page for full information on hotel information for TIDES US 2023, including rates and links to make your reservations
Virtual Event & Booth
As TIDES US 2022 is a hybrid event, we will be running a virtual portion as well. Access to edit your virtual resource page will be available in the next few weeks.
Your resource page includes the following opportunities:
- Company Name
- Company About Us: (required) Write a snappy header to let visitors know who you are. (max 150 characters)
- Company Description: (maximum 1000 words)Company logo (400 pixels wide x 180 pixels high - JPG / PNG / EPS)
- Videos: provide up to 10 different videos in mp4 format (HD Resolution: 1920x1080 or 1280x720, landscape) Videos over 500mb or 5min in length will fail to upload, so keep them short and interesting!
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page (OPTIONAL): image to increase your company branding on your page. 1250 x 150px; ABSTRACT- no text; JPEG or PNG
- Thumbnail for Lobby of Sponsor Resource Page: 600 x 250px- ABSTRACT- no text; if you do not provide one, we will upload a generic event one for you
Lead Retrieval
Lead retrieval at TIDES US 2023 Face to Face event is a part of your package at no extra charge.
Your team will automatically have access to scan badges on site at the event through the ConnectMe app. Once they log in they will see the option to click on lead retrieval where they will be able to scan badges.
Please Note: The ConnectMe App log in information will be sent out to all registered attendees 2 weeks before the event.
Posters
All In-Person Posters will also be presented digitally on our virtual platform.
For more information on Posters and to submit abstract and details- CLICK HERE
Please Note: All poster presentation abstract submissions must be completed by April 21st, 2023.

Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Bridget.Lacey@informa.com
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.