Operations
Kristin Wittreich | kristin.wittreich@informa.com - Sponsorship & Exhibitions Manager
Sales
Jennifer Wickett | Jennifer.Wickett@informa.com - Companies #, A-F
Michael Moriarty | Michael.Moriarty@Informa.com - Companies G-Z
KEY DEADLINES AND CONTACTS SUMMARY
Event Schedule
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Exhibitor Move In and Move Out:
Exhibitor Move In and Out
SUNDAY, MAY 18
Grand Hall – 3:00 PM - 7:00 PM
*Targeted Freight by Appointment Only. Please email Kristin.Wittreich to schedule (if you are scheduled to move in on Sunday, May 18th, you must ship all of your booth materials to the advanced warehouse)
Harbor Foyer – No Setup Permitted
MONDAY, MAY 19
Grand Hall – 8:00 AM - 5:00 PM
Harbor Foyer – 8:00 AM - 5:00 PM
*Please note that all Harbor Foyer exhibitors must be set up on Monday, to be ready for opening at 7:00AM Tuesday morning.
TUESDAY, MAY 20
Grand Hall – 8:00 AM - 2:00 PM
*Grand Hall opens officially at 2:30 PM
Harbor Foyer – Booths must be Set & ready by 7:00 AM
THURSDAY, MAY 22
Grand Hall – 2:00 PM - 6:00 PM
*Carriers MUST be checked in by 4:00 PM/ All exhibitor materials MUST be removed by 6:00 PM
Harbor Foyer – 6:00 PM - 9:00 PM
*Please note that all Harbor Foyer exhibitors must not breakdown until 6:00 PM due to sessions taking place in the Harbor Ballroom/ All exhibitor materials MUST be removed by 9:00 PM
Exhibit Hours:
Tuesday, May 20th:
2:30 PM - 6:30 PM
Grand Opening of Exhibit Hall : 2:30 PM - 3:30 PM
Networking Reception: 5:00 PM - 6:30 PM
Wednesday, May 21st:
10:00 AM - 6:45 PM
Morning Refreshment Break: 10:00 AM - 10:45 AM
Networking Lunch in Exhibit Hall: 12:50 PM - 1:55 PM
Afternoon Refreshment Break: 3:30 PM - 4:15 PM
Networking Reception: 5:45 PM - 6:45 PM
Thursday, May 22nd:
10:00 AM - 2:00 PM
Morning Refreshment Break: 10:00 AM - 10:45 AM
Networking Lunch in Exhibit Hall: 12:50 PM - 1:55 PM
Booth Space
CLICK HERE to View the Exhibit Hall Floorplan
Grand Hall Exhibitor Booth Space:
Booths Numbers 100 - 919
- Standard Booth Size: 8' x 10'
- 8' High Backwall Drape Color: Black
- 3' High Sidewalls Drape Color: Black
- Facility Carpeted: Yes (carpet is not required)
- Booth ID Sign
Harbor Foyer Exhibitor Booth Space:
Booths Numbers 1- 33
- Standard Booth Size: 8' x 10'
- Facility Carpeted: Yes (carpet is not required)
- Booth ID Sign
*Please Note that backdrops larger then 10' wide and 8' feet tall are prohibited and you will be asked to remove them by Show Management onsite. Any order booth items must reside within the 8'x10' booth perimeter.
Kiosk Booth Space
Booths Numbers A-100 - M-100
- Kiosk Size: 4'x4'
- (1) Pre-Built Kiosk To Include:
- 2 Branded Panels on Kiosk
- 1 Bar Stool
- 1 TV Monitor Mounted on Kiosk
*If you have a Kiosk more information will be emailed to you about branded panels and graphics deadlines
NOT included with your booth:
Links to order items NOT included in your booth package:
- BOOTH FURNISHINGS - CLICK HERE
- ELECTRICITY - CLICK HERE
- AV - CLICK HERE
- INTERNET (Hard Wired)- CLICK HERE
- Please note: There is complimentary WIFI in the exhibit hall
- CATERING - CLICK HERE All food must be ordered through the Manchester Grand Hyatt (no outside food is allowed)
- If you are interested in order food & beverage beyond what is on the order form please contact Kristin.Wittreich@informa.com
- Please note: If you have a Sponsored Meeting Room you will be sent a separate meeting room menu
Exhibitor Rules & Regulations
TIDES US 2025 adheres to the International Association of Exhibitions and Events® (IAEE) as well as the Manchester Grand Hyatt rules and regulations. Please click the links below and read through the IAEE and Manchester Grand Hyatt guidelines to ensure your booth falls in line with both guidelines.
International Association of Exhibitions and Events®
Certificate of Insurance
All exhibitors are required to have liability insurance of no less than $1,000,000 property damage, loss or theft and personal injury, naming Informa Connect, (parent company of TIDES 2025), Manchester Grand Hyatt, and GES as additionally insured, must be obtained by the exhibitor at his/her own expense. All exhibiting companies must provide show management with a certificate of insurance.
More information regarding the Certificate of Insurance, which includes a sample, can be found by clicking the following link: COI DETAILS LINK
If you are hiring a Exhibitor Appointed Contractor (EAC) you must submit the necessary documents and COI through this link: EAC INFORMATION
Please send Certificate of Insurance by April 21st to: Kristin.Wittreich@informa.com
SHIPPING, DRAYAGE AND MATERIAL HANDLING
GES is in charge of Shipping to and from the event. Below is the Shipping information and can also be found by clicking HERE
Shipment to Advanced Shipment to Warehouse
All packages must be sent through GES' Advanced Warehouse between: Tuesday, April 15, 2025 - Wednesday, May 14, 2025
Warehouse receiving hours are:
Monday - Friday: 8:00 AM to 5:30 PM; Closed 12:00 PM to 1:00 PM and holidays.
*Please note: Shipments arriving before Tuesday, April 15 and after Wednesday, May 14, will incur a fee.
Advanced Warehouse Address /Label Information
GES
TIDES
Exhibiting Company Name, Booth #
C/O HTS
2321 Siempre Viva Ct, Suite 103
San Diego, CA 92154
United States of America
To print shipping labels CLICK HERE
Shipment Directly to Exhibit Site
Shipments should arrive on:
Monday, May 19: 8:00 AM To 5:00 PM
Tuesday, May 20: 8:00 AM To 12:00 PM
Exhibit Site Address/Label Information
GES
TIDES
Exhibiting Company Name, Booth #
Manchester Grand Hyatt San Diego
One Market Place
San Diego, CA 92101-7714
United States of America
To print shipping labels CLICK HERE
Pass Registration
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact us.
COMPLIMENTARY PASSES
Your contract comes with a specific amount of complimentary Main Conference and Booth Staff passes for the event.
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register for these passes.
Please Contact Kristin Wittreich for the following:
- Pre-Conference Workshop passes
- Changes that need to be made to your registered complimentary Main Conference and Booth Staff passes
SPEAKER PASSES
Speakers will automatically be registered for the event
Please DO NOT use your allotment of complimentary passes to register speakers.
The TIDES Speaker Operations Coordinator - will be contacting all speakers directly with further information about their participation.
ADDITIONAL PASSES
Main Conference Passes
If you need to register for additional Main Conference registrations, please email our delegate sales team - Tayla.Thomas@informa.com
ACCOMODATIONS
Please visit our Plan your Visit page for full information on hotel information for TIDES US 2025, including rates and links to make your reservations
Virtual Event & Booth
As TIDES US 2025 is a hybrid event, we will be running a virtual portion as well. Access to edit your virtual resource page will be available in the next few weeks.
Your resource page includes the following opportunities:
- Company Name
- Company About Us: (required) Write a snappy header to let visitors know who you are. (max 150 characters)
- Company Description: (maximum 1000 words)Company logo (400 pixels wide x 180 pixels high - JPG / PNG / EPS)
- Videos: provide up to 10 different videos in mp4 format (HD Resolution: 1920x1080 or 1280x720, landscape) Videos over 500mb or 5min in length will fail to upload, so keep them short and interesting!
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page (OPTIONAL): image to increase your company branding on your page. 1250 x 150px; ABSTRACT- no text; JPEG or PNG
- Thumbnail for Lobby of Sponsor Resource Page: 600 x 250px- ABSTRACT- no text; if you do not provide one, we will upload a generic event one for you
How To Update Your Virtual Showcase
Once you have gathered your Virtual Showcase Assets, you will be able to build your company profile within ConnectMe.
Please watch the video on the right on how to update your virtual showcase page.
1. Login - If you're the primary contact for the event, you can login with your email address to edit your booth. The first time you login, you will need to update your profile first.
- Event Portal Login Link: https://lifesciences.connectmeinforma.com/
- User Name: Your email address
- Passwordless Entry: Follow the instructions on the page.
2. Click the Exhibit Hall Tab - Find your company name and click 'Showcase'
3. Click Edit Stand - In the top right corner of your showcase page
4. Change/Update Content - You can add/remove any content in your showcase. Click 'Update Showcase Demo' to publish your changes
Lead Retrieval
Lead retrieval at TIDES US 2025 Face to Face event is a part of your package.
Your team will automatically have access to scan badges on site at the event through the ConnectMe app. Once they log in they will see the option to click on lead retrieval where they will be able to scan badges.
Please Note: The ConnectMe App log in information will be sent out to all registered attendees before the event.
Posters
All In-Person Posters will also be presented digitally on our virtual platform.
For more information on Posters and to submit abstract and details- CLICK HERE
Please Note: All poster presentation abstract submissions must be completed by April 18, 2025.
Richer Leads. Actionable Insight.
Lead Insights unlocks the full potential of your event and digital campaigns through near real-time, actionable insights that help you turn your leads into customers and maximise your return on investment.
Understand who your leads are and how they have engaged with your content, enabling you to prioritise and target them with tailored follow up messaging faster and more effectively.
To learn more, contact your account manager or email partners@informaconnectls.com.
Target the right leads, with the right message, at the right time.
Single View of your Leads
Access all your event and digital leads in one place, updated throughout your campaign in near real-time, available through an intuitive, custom platform. Leads are cleaned, validated and unified across products, improving their accuracy and completeness. A single, real-time view of all your event and digital campaign leads enables you to act on prospects in the moment.
Lead Scoring & Targeting
Leads are ranked by the most frequent and meaningful engagement with your content. Plus rate leads based on your own specific targeting criteria. Intelligent filtering and segmentation allow you to pinpoint your hottest prospects and most qualified potential customers in seconds. Save time, effort and budget by prioritising the leads most likely to convert to customers.
Lead Enrichment
Richer profile data is translated into actionable insights, giving you a deeper understanding of who your leads are, what topics matter to them, and what their needs are. This enables you to tailor your follow up messaging more effectively and turn leads into customers.
Exhibiting Sustainably
Sustainability is increasingly important to event attendees. Exhibiting at TIDES US 2024 gives you the opportunity to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibition stand are aligned with Informa’s sustainability goals:
- View the Exhibitor Checklist and Better Stands Framework here and consider the steps as you plan your event
- Ensure that your stand is compliant with Informa’s Better Stands program framework - Please share this guidelines document with your stand contractor
Better Stands – Space Only Stands
Better Stands is an Informa wide program aiming to ensure that all core elements of Space only exhibitor stands are reusable. Help us to reduce the environmental impact of TIDES US 2024 by committing to the Better Stands program framework and show that your company values being part of sustainable and socially responsible events.
What’s in it for me?
- A better quality, more attractive & sustainable stand
- Opportunity to promote the sustainable credentials of your brand
- Smoother, more efficient build up and breakdown periods
- Lower work hours and reduced construction costs
- Reduce or eradicate your waste bill
What do I need to do?
To make your commitment to Better Stands and contribute to a more sustainable event:
- Familiarise yourself with the Better Stands framework
- Share the guidelines with your contractor before they begin designing your stand
- Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
- Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines