EXHIBITOR MANUAL
As a sponsor in this year's program, our number one priority is to deliver you both an outstanding Live experience, resulting in more opportunities for networking, brand visibility and lead generation than ever before.
Below you will find information and links that will prepare you for the Trade & Channel Strategies Event. Please read carefully though each section, and let us know if you have any questions.
SALES
Matt Hannon | +1 212-600-3408 | matt.hannon@informa.com
OPERATIONS & LOGISTICS
Sponsor Logistics - Kristin Wittreich | +1 862-386-1065 | kristin.wittreich@informa.com
Speaking Operations - Maureen Azoro | maureen.azoro@informa.com
CONNECTME PLATFORM
Nick Pappas | nicholas.pappas@informa.com
Deadlines
Please review this list of important deadlines for the In-Person Event:
Tuesday, November 12th:
- Virtual Exhibit Hall on the ConnectMe platform will go live. Please review the guide on how to complete fill out your virtual exhibit booth. Should you have any questions, please connect with nicholas.pappas@informa.com
Friday, November 15th:
- Speaker Bios/Photos Due
- Pass Registration Due
Friday, November 22nd:
- Slides/Presentation Decks Due
- If you would prefer to provide your presentation once onsite, please let Maureen Azoroknow, and we can plan for that arrangement
Thursday, December 5th:
- Tracking for booth materials due to Informa Connect
- Earliest date for packages to arrive at hotel
Event Schedule
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Exhibitor Move In and Move Out
The Exhibit Hall will be in Industry Ballroom, located on the Fifth Floor.
Exhibition Set Up:
Monday, December 9th - 3:00 PM – 5:00 PM
Exhibition Break Down:
Thursday, December 12th- 11:00 AM – 2:00 PM
Exhibit Hours:
Exhibit Hours:
Tuesday, December 10th
7:00 AM - 6:15 PM
Registration & Networking Breakfast: 7:00AM - 8:00AM
Networking Break: 10:30AM - 11:00AM
Networking Luncheon: 12:15PM - 1:30PM
Networking Break: 2:45PM - 3:15PM
Networking Reception: 5:15PM - 6:15PM
Wednesday, December 11th:
8:00 AM - 5:00 PM
Registration & Networking Breakfast: 8:00AM - 8:30AM
Networking Break: 10:15AM - 10:45AM
Networking Luncheon: 12:15PM - 1:15PM
Networking Break: 2:45PM - 3:15PM
Thursday, December 12th:
8:00 AM - 12:30 PM
Registration & Networking Breakfast: 8:30AM - 9:00AM
Networking Break: 10:30AM - 11:00AM
Your Exhibit Space
Your Trade & Channel Exhibitor Space:
Each exhibit space will include the below:
- Booth size: Standard Tabletop Exhibit
- Furniture: (1) 6' table and (2) standard chairs are provided free of charge
- The exhibit space is fully carpeted
NOT Included with your space:
Links to order items NOT included in your booth package:
- Electricity (if you would like electricity in your booth please email Kristin.Wittreich@informa.com to order)
- Internet (Hard Wired)
- Please note: There will be complimentary WiFi available in the exhibit hall
- Audio Visual
Audio Visual Order Form
Pass Registration - Due Friday, November 15th
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Kristin Wittreich
Complimentary Passes
The primary contact for each company will receive a unique activation link and details on how to create an account on our registration portal, Visit Connect, to register these passes.
If you have any questions, please contact Kristin Wittreich- Kristin.Wittreich@informa.com
Speaker Passes
Speakers will automatically be registered for the event
Please DO NOT use your allotment of complimentary passes to register speakers.
The Hubs West Speaker Operations Coordinator will be contacting all speakers directly with further information about their precipitation.
Additional Passes
If you need to register for additional booth passes over your allocation or to purchase additional conference passes, please contact your sales manager: Matt Hannon - matt.hannon@informa.com.
Shipping
Shipping Information
In order to ensure that boxes are delivered correctly, please ship with the following information:
Please address the boxes as follow:
Pamela Bell – Director of Event Planning
Onsite Contact Name – Trade & Channel and 12/09-12/12
W Philadelphia | Element Philadelphia
1441 Chestnut Street
Philadelphia, PA 19102
If you have numerous boxes, please label the boxes as the following:
Box #1 of 6 (etc.)
Exhibitors are responsible for ensuring all materials are packed, sealed and labeled in order to be shipped out.
Package Handling Costs
Standard package handling prices are as follows:
- Boxes/Packages: $10.00 for each incoming or outgoing package
- Pallets: $250.00 per 100 pounds for each incoming or outgoing pallet.
**Packages that arrive more than 4 days prior to start of conference will be charged an additional $10 for individual packages and $250 per pallet.
Tracking Numbers
As part of our customer service to the exhibitors, please send the tracking numbers for any boxes/booths shipped to the W Philadelphia, as well as a description of each box (i.e. black pelican case, standard box, etc.).
Our show management team will help track packages on-site should any issues or delays arise.
Please send complete tracking information as soon as possible to Kristin Wittreich
Venue
Accommodations
W Philadelphia
1439 Chestnut St.
Philadelphia, PA 19102
+1-888-236-2427
Book Now and Save! The W Philadelphia is accepting reservations in Informa Connect’s discounted room block on a space and rate availability basis. Rooms are limited and the discounted rate will expire in advance of the meeting, so please book early.
All travel arrangements are subject to availability. To make a reservation and receive Informa Connect’s discounted hotel rate, please use the below link.
PLEASE NOTE: All hotel reservations for this conference should be booked directly with the hotel using the below link only. Informa Connect does not partner with housing bureaus or third party agencies for this event and none are authorized to call or contact you on our behalf.
LEAD RETRIEVAL
Lead retrieval at Trade & Channel Strategies 2024 Face to Face event is a part of your package at no extra charge.
The main contact for the booth will receive a link is to create questions for lead retrieval and access the leads your team collected after the event. Only the main contact will have access to it. After the event you will be able to download the leads into an excel sheet and email them to your team.
Your team will automatically have access to scan badges on site at the event through the ConnectMe app. An email will be going out to all registered attendees for the event with how to log into the ConnectMe app. Once they log in they will see the option to click on lead retrieval where they will be able to scan badges.

HOW TO UPDATE YOUR VIRTUAL SHOWCASE
Once you have gathered your Virtual Showcase Assets, you will be able to build your company profile within ConnectMe.
Please watch the video on the right on how to update your virtual showcase page. If you have any questions, please get in touch with Nick Pappas: nicholas.pappas@informa.com
1. Login - If you're the primary contact for the event, you can login with your email address to edit your booth. The first time you login, you will need to update your profile first.
- Event Portal Login Link: https://lifesciences.connectmeinforma.com/
- User Name: Your email address
- Passwordless Entry: Follow the instructions on the page. If you are not receiving the 4-digit pin, contact Chayanne Dawson.
2. Click the Exhibit Hall Tab - Find your company name and click 'Showcase'
3. Click Edit Stand - In the top right corner of your showcase page
4. Change/Update Content - You can add/remove any content in your showcase. Click 'Update Showcase Demo' to publish your changes
VIRTUAL EXHIBIT HALL ASSETS
The virtual event portal, ConnectMe, will be a resource to share assets, links, documents, and information for your company and attending team. Below you will find a Sponsor Guide on how to setup your Virtual Showcase. Should you have any questions, please connect with Nick Pappas: nicholas.pappas@informa.com
- Company Name
- Company About Us: max 150 characters
- Company Description: max 1000 words
- Company logo: 400 (w) x 180 (h) pixels
- Videos: up to 10 videos in mp4 format (HD Res: 1920x1080) under 500mb or 5min in length
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page: 1250 x 150px of an abstract image (no text advised)
- Thumbnail for Exhibit Hall Page: 600 x 250px of an abstract image (no text advised)
Exhibiting Sustainably

Sustainability is increasingly important to event attendees. Exhibiting at Trade & Channel Strategies 2024 gives you the opportunity to highlight your company’s sustainability credentials and align with an event that champions sustainability. To ensure that your company and exhibition stand are aligned with Informa’s sustainability goals:
- View the Exhibitor Checklist and Better Stands Framework here and consider the steps as you plan your event
- Ensure that your stand is compliant with Informa’s Better Stands program framework - Please share this guidelines document with your stand contractor
Better Stands – Space Only Stands
Better Stands is an Informa wide program aiming to ensure that all core elements of Space only exhibitor stands are reusable. Help us to reduce the environmental impact of Transparency, Aggregate Spend & HCP Engagement 2024 by committing to the Better Stands program framework and show that your company values being part of sustainable and socially responsible events.
What’s in it for me?
- A better quality, more attractive & sustainable stand
- Opportunity to promote the sustainable credentials of your brand
- Smoother, more efficient build up and breakdown periods
- Lower work hours and reduced construction costs
- Reduce or eradicate your waste bill
What do I need to do?
To make your commitment to Better Stands and contribute to a more sustainable event:
- Familiarize yourself with the Better Stands framework
- Share the guidelines with your contractor before they begin designing your stand
- Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
- Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guideline