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Treating Vulnerable Customers Fairly
2 & 3 February 2021
Online Virtual ConferenceDelivered Live (GMT) & On-Demand Afterwards
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Alice Billin
Senior Change Programme Manager at Alzheimer's Society
Speaker

Profile

As part of Alzheimer’s Society’s work creating dementia-friendly communities, Alice supports organisations in the built environment sector to become more dementia friendly. Alice works to make services, the environment and procedures inclusive and accessible for all, advising organisations on how to support customers affected by dementia and vulnerability more broadly.

Agenda Sessions

  • Developing processes across the customer journey to support vulnerable customers

    , 10:35
    View Session

At this event

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Ian Beardmore
Director & Chairman
Association of Professional Compliance Consultants

See Alice at Treating Vulnerable Customers Fairly