Alice BillinSenior Change Programme Manager at Alzheimer's SocietySpeaker
Profile
As part of Alzheimer’s Society’s work creating dementia-friendly communities, Alice supports organisations in the built environment sector to become more dementia friendly. Alice works to make services, the environment and procedures inclusive and accessible for all, advising organisations on how to support customers affected by dementia and vulnerability more broadly.
Agenda Sessions
Developing processes across the customer journey to support vulnerable customers
, 10:35View Session