Where Are You on the Community Maturity Model?
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During a session called "Getting it right the first time: stories from community pros," co-founder Jim Storer of The Community Roundtable showed us this handy-dandy chart that measures "community maturity."
You can read more about it at the Community Roundtable website (there's also a high-res version you can download), but in essence it illustrates the evolution companies experience from hierarchically-organised to primarily network-organised.
It's interesting. Where's your brand?