Certificate in Cross-Cultural Intelligence

Course Overview

Today’s World is ever more interconnected. Workplaces are increasingly filled with a mix of people from wide variety of places, with a mix of cultures. Understanding how to communicate effectively in such a complex and diverse scenario is therefore more important than ever!

his course will introduce you to the cultural profiling that can support you in better understanding the working world around you, in improving your success and help you to communicate with confidence, no matter whom you face. You will learn how to embrace diversity within your organisation and understand it's unique advantages.

Benefits Of Attending

• Identify key cultural value dimensions and explain their impact on workplace behaviour and expectations
• Recognise the importance of cultural intelligence as a core component of effective leadership
• Analyse how cultural awareness can be leveraged to create strategic and competitive advantages
• Demonstrate techniques for communicating clearly and respectfully across languages and cultural boundaries

Who Should Attend?

This course is designed for anyone working in a mixed culture workplace or at large for anyone looking to communicate effectively with people of different cultural backgrounds. Professionals working in a team will benefit from understanding how to work with peers from different cultures. Anyone who works with business partners or with customers from a different culture will appreciate the opportunity of building a stronger rapport and overall better relationships.

Competencies

• Understand the importance of culture and compare your preferred cultural values with other cultural groups
• How to expand your personal style to better adapt to different cultures
• Analyse the difference between the main cultural profiles and the personality profiles
• How to establish effective relationships with someone from any cultural background

Certification Requirements

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than 2 hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities

Delivered by Marco

Marco is a Strategic Business Advisor who brings passion and energy to every project. With over a decade of experience in global consulting, change management, and business development as an independent consultant, he specialises in transformational strategies across diverse cultural contexts.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement