1. What is the Certificate in KPIs for Ports and Terminals?

The Certificate in KPIs for Ports and Terminals is a 12-week distance learning programme from Lloyd's Maritime Academy designed to help maritime, port and logistics professionals measure, monitor and improve organisational performance. Through six modules, participants learn how to develop and implement effective KPI frameworks, use balanced scorecards and strategy maps, set meaningful performance targets, and apply performance management techniques within ports and terminals. The course combines practical examples with strategic performance management principles, enabling learners to better understand how KPIs can support operational efficiency and business improvement.

2. Who teaches the Certificate in KPIs for Ports and Terminals?

This course is led by Budha Majumdar. Budha has extensive experience across ports, terminals and associated maritime sectors, having held operational, planning and management roles throughout his career. As Course Director, he acts as your dedicated tutor throughout the programme, providing guidance, answering questions via the online forum and supporting participants as they progress through the course.

3. Does this course cover shipping and fulfilment?

Yes. Shipping and fulfilment are covered as part of optimising logistics across ports and terminals. You'll learn how to set, measure and act on KPIs that drive on-time delivery, optimise stock levels and improve the operational efficiency of your shipping and fulfilment activity.

4. Will I learn about optimising logistics and operational efficiency?

Yes. Optimising logistics and lifting operational efficiency are the goals running through the course. You'll learn how to choose the right KPIs, build performance dashboards and use them to drive measurable improvements in port and terminal operations.

5. Who is the KPIs for Ports & Terminals training course for?

The Certificate in KPIs for Ports & Terminals is for port and terminal managers, operations and performance leads, commercial managers, finance and analytics teams, and consultants working with port and terminal operators. If you need to improve performance and identify cost efficiencies in maritime logistics, this KPI training course is for you.

6. Do I need experience before enrolling on the Certificate in KPIs for Ports and Terminals?

No prior experience with KPIs or performance management is required. The course introduces the principles of performance measurement and KPI development before progressing to more advanced topics such as balanced scorecards, strategy mapping and KPI implementation. It is suitable for professionals working in ports, terminals, logistics and supply chains, as well as those looking to develop their understanding of performance management within maritime organisations.

7. Which companies have previously enrolled staff on the Certificate in KPIs for Ports and Terminals?

Previous participants have come from a wide range of organisations across the maritime, logistics and port sectors, including Chevron, Emirates Shipping Line, Ocean Network Express, Kingston Freeport Terminal, Nigerian Ports Authority, Crowley Logistics, Petroterminal de Panamá and Djibouti Ports & Free Zones Authority.

8. What career opportunities can the Certificate in KPIs for Ports and Terminals support?

The Certificate in KPIs for Ports and Terminals is designed to help professionals develop their understanding of performance measurement, operational improvement and strategic management within ports and terminals. The knowledge gained may be valuable for those working in or aspiring to roles such as port or terminal manager, operations manager, logistics manager, supply chain manager, consultant, analyst or other leadership positions within maritime and logistics organisations. It can also support continuing professional development for experienced professionals seeking to strengthen their understanding of KPI-driven performance management.

9. Is the Certificate in KPIs for Ports and Terminals available on-demand?

Yes. There is an on-demand version of the Certificate in KPIs for Ports and Terminals, which allows you to enrol immediately and study at your own pace from anywhere. All modules and assessments are accessible as soon as you join.

10. Can I choose between the scheduled and on-demand versions of the Certificate in KPIs for Ports and Terminals?

Yes. You can choose to take the Certificate in KPIs for Ports and Terminals either as a scheduled course or as an on-demand course. The scheduled version runs over 12 weeks with modules released every two weeks and includes webinar sessions and an online forum with tutor support. The on-demand version allows you to enrol at any time and complete all modules and assessments at your own pace without live tutor interaction.

11. How does the scheduled version of the Certificate in KPIs for Ports and Terminals work?

The scheduled intake of the Certificate in KPIs for Ports and Terminals runs over 12 weeks, with modules released every two weeks. Students also benefit from at least one webinar and an active online forum where they can interact with fellow participants and receive support from the course director.

12. Can I study the Certificate in KPIs for Ports and Terminals from anywhere?

Yes. The Certificate in KPIs for Ports and Terminals is delivered fully online and can be accessed globally. No travel or in-person attendance is required.

13. How much time do I need for the Certificate in KPIs for Ports and Terminals course?

Each module in the Certificate in KPIs for Ports and Terminals requires approximately 2-3 hours of study, which is around 1-2 hours per week during the scheduled intake.

14. Does the on-demand Certificate in KPIs for Ports and Terminals include tutor support?

The on-demand version of the Certificate in KPIs for Ports and Terminals does not include tutor interaction or forum support. Tutor guidance is provided in the scheduled version only.

15. How is the Certificate in KPIs for Ports and Terminals assessed?

The Certificate in KPIs for Ports and Terminals is assessed through online tests at the end of each module. A score of 70% is required to progress to the next module.

16. Do I receive a qualification after completing the Certificate in KPIs for Ports and Terminals?

Yes. Upon successful completion of the course assessments, you will receive a Lloyd's Maritime Academy Certificate of Completion. The programme carries 21 CPD hours (2.1 CEUs), which will be recorded on your certificate.

17. When will I receive my Certificate in KPIs for Ports and Terminals?

You will receive your certificate once all assessments have been completed and your marks and mailing details have been confirmed. Certificates are issued after the full course has concluded.

18. When does the next Certificate in KPIs for Ports and Terminals course start?

The next scheduled intake starts on 17 September 2026. Late applications are accepted until 1 October 2026. The on-demand version can be joined at any time.

19. Can I join the Certificate in KPIs for Ports and Terminals late?

Yes. Late applications are accepted for the scheduled intake up to two weeks after the official start date, although you may need to catch up on released modules.

20. What is the fee for the Certificate in KPIs for Ports and Terminals?

The Certificate in KPIs for Ports and Terminals is priced at £2,099 + VAT/ $2,840, with an early booking fee of £1,889.10 + VAT/ $2,556 (book before 24 July 2026).
EUR pricing is also available at the exchange rate applied on the invoice date.

21. Are group bookings available for the Certificate in KPIs for Ports and Terminals?

Yes. Group bookings and referrals are welcome and may qualify for preferential pricing.
Contact us to discuss the group booking discount.

22. Do I need a visa for the Certificate in KPIs for Ports and Terminals?

No. The Certificate in KPIs for Ports and Terminals is delivered entirely online and does not require a study visa or physical attendance.

23. Is there a similar course to the Certificate in KPIs for Ports and Terminals?

Yes. The Certificate in KPIs for Ports and Terminals is part of Lloyd’s Maritime Academy's Ports and Logistics portfolio. Related programmes include the Diploma in Port Management, Diploma in Harbour Masters, Diploma in Terminal Management, Diploma in Logistics Management, Diploma in Heavy Lift, Certificate in Container Terminal Operations, Certificate in Logistics Management, Certificate in Transport Logistics and Certificate in Heavy Lift.