Coaching Conversations & Performance Feedback for Managers
Become a leader who builds trust, gives feedback that lands, and unlocks measurable results across your team
Sign up for our Coaching Conversations & Performance Feedback for Managers Training
Equip managers with the skills to deliver impactful feedback and coach individuals to improve performance and drive results.
Course Overview
The Coaching Conversations and Performance Feedback for Managers course equips you with the practical skills to lead effective, high-impact conversations that drive team performance. In today’s fast-paced workplace, your ability to coach, give timely feedback, and adapt your approach to each individual is critical to success. This course focuses on the real interactions that shape results, helping you build a consistent coaching approach that improves engagement, accountability, and overall team effectiveness.
What You Will Gain
By attending this course, you will gain the confidence to deliver clear, constructive feedback and hold meaningful coaching conversations that lead to measurable performance improvement. You will strengthen your ability to identify performance gaps, choose the right coaching approach, and respond effectively to different team dynamics. You will also develop the skills to build trust, improve communication, and create a culture of continuous feedback and development within your team.
You Will Learn
You will learn how to apply proven coaching frameworks, including Sir John Whitmore’s principles and the GROW model, to structure effective and outcome-focused conversations. You will explore the difference between coaching for skill and coaching for will, and how to adapt your leadership style accordingly. You will also develop the ability to evaluate performance challenges, deliver feedback in real time, and use questioning techniques to unlock potential, improve thinking, and drive sustained high performance.
Download the Programme Agenda
Explore the full details of the Coaching Conversations & Performance Feedback for Managers
course, including its objectives, key topics, learning outcomes, and practical tools.
This brochure provides a clear overview of how the programme equips participants with relevant skills, frameworks, and insights to enhance effectiveness, build confidence, and deliver measurable results.
Upcoming Courses
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Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models
Designed With You In Mind
This Course Is Ideal For
This course is designed for leaders of all levels and experience who are responsible for creating high performing teams and want to build the coaching and feedback skills that deliver measurable results.
- Team Leaders and Line Managers
- Project and Programme Managers
- Heads of Departments
- Emerging Leaders
- Mid-to-Senior Level Leaders
- Directors and Senior Leaders
Certification Requirements
To qualify for a Certificate of Completion from Informa Connect Academy, learners are required to meet two criteria:
- Assessment
- Learners are required to complete a structured 90-day coaching plan and agree a 30-day follow-up check-in
- Punctuality and Attendance
- Eligibility for the end-of-course assessment is linked to full attendance
- Unavoidable absence of up to 2 hours of the total course duration may beconsidered upon prior written approval to Informa Connect Academy
Learners who do not qualify for the Certificate of Completion will receive a Certificate of Attendance indicating the number of hours attended.
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Learn More About This Training Course
Delivered by Rebecca
Rebecca has been coaching and developing leaders across EMEA for more than 15 years, working with managers, senior leaders and executive teams across a broad range of industries.
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement