Chioma NwachukwuSenior Customer Resolutions Manager at Everyday LoansSpeaker
Profile
Chioma Nwachukwu is currently a Senior Customer Resolutions Manager at Everyday Loans, responsible for ensuring a seamless complaint customer journey whilst treating customers fairly.
In her previous roles she has been involved in projects such as implementation of organisation wide service culture project and restructure of contact centre for one of the forms she previously worked for.
Agenda Sessions
Evidencing the customer journey and providing fair outcomes
10:10View Session