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23nd Annual Complaints Management Forum
June 2025
London

Derek Logue
Head of Private Bank & Wealth Management Complaints at Barclays
Speaker

Profile

Over 25 years’ experience leading teams across Operations, Front Office and Change Management within the Financial Industry. I am a motivated, energetic and passionate leader who has a proven record of accomplishment working in robust regulatory environment and providing successful delivery execution while leading and developing my teams. Presently leading a team of 40+ complaint specialists with the responsibility for the design and execution of our complaints strategy across Barclays Private Bank & Wealth management.

Agenda Sessions

  • Embedding Consumer Duty and wider best practice across the business

    11:25