Emma King

Account Director at Sigma Connected

Speaker

Emma is an Account Director for Sigma Connected Ltd, a customer contact focussed BPO delivering complaints handling, vulnerable customer engagement and omni-channel contact through teams based in the UK and South Africa. Utilising 19 years’ experience gained leading complex operational teams across Insurance, Consumer Credit and Utilities sectors, Emma now works in partnership with clients ensuring that outsourced complaints handling functions, complex customer contact and Sigma’s unique vulnerable customer re-engagement solution ReachOut, continue to delight clients and customers alike.