Research shows brands that excel in customer engagement often exceed their revenue goals. But how well is the financial services industry really responding to customers, and delivering on promises of “customer-centricity?”
Watch this webinar, as the expert panel explore the top trends in customer engagement in 2021 for financial services companies; growth levers for financial service businesses, and how customer engagement strategies can be used to drive long-term growth. Find out which steps you can implement now, and in the long term, to improve customer engagement and hear first-hand insights from Wise, including how the company has advanced its customer engagement strategy over time.
Featuring:
- Erin Bankaitis, Strategic Business Consultant, Braze
- Andrei Dinca, CRM Lead, Wise
- Talie Baker, Senior Analyst, Aite
- Moderated by Greg Palmer, VP, Finovate
Visit the Finovate YouTube channel for more insight like this.