Executive Assistant Masterclass: From Support to Strategic Partner

Course Overview

The Executive Assistant Masterclass: From Support to Strategic Partner helps you strengthen your strategic, operational, and communication skills to become an indispensable partner to senior leadership. You will learn how to manage executive priorities, anticipate challenges, and operate with confidence, discretion, and influence in a fast-paced business environment.

• Strengthen your role as a strategic business partner
• Improve executive prioritisation and workflow management
• Build influence, agility, and professional presence
• Enhance decision support using modern tools and AI

What You Will Gain

This programme equips you with the confidence and practical frameworks to operate beyond administration and contribute directly to organisational success. You will develop the foresight, communication, and leadership support skills needed to add measurable value at executive level.

• Anticipate executive needs before issues arise
• Protect executive focus through strategic gatekeeping
• Strengthen stakeholder communication and influence
• Improve efficiency, responsiveness, and organisational impact

You Will Learn

You will learn how to apply strategic support techniques that improve executive effectiveness, communication, and operational efficiency. The course also develops your ability to adapt to leadership styles, manage risks proactively, and integrate AI into executive support functions.

• Apply models to prioritise executive decision-making
• Adapt communication styles to maximise influence
• Design systems that streamline workflows and priorities
• Use AI tools to improve briefings and productivity

This Course Is Ideal For

This programme is exclusively for high-level executive support professionals who work alongside senior leaders and want to elevate their impact.

• Executive Assistants (EAs) – Delivering high-level support while acting as as trategic partner to the CEO
• Personal Assistants (PAs) – Supporting executives across multiple functions with foresight, discretion, and influence
• Executive Support Managers – Leading EA/PA teams with a focus on strategic alignment and performance excellence

Benefits to the Organisation

• Time is your most valuable asset – Your EA learns to proactively filter, prioritise, and anticipate needs, allowing you to focus on strategic decisions
• Protect your reputation and sensitive information – Your EA develops the skills to handle confidential, high-stakes material with absolute discretion
• Business impact is measurable – Post-course scorecards track time saved, reduced errors, and improved decision support

Certification Requirements

To qualify for a Certificate of Completion from Informa Connect Academy, learners are required to meet two criteria:

• Assessment
  • Learners are required to complete the end-of-course multiple choice assessment with a pass mark of 70%
• Punctuality and Attendance
  • Eligibility for the end-of-course assessment is linked to full attendance
  • Unavoidable absence of up to 2 hours of the total course duration may beconsidered upon prior written approval to Informa Connect Academy

Learners who do not qualify for the Certificate of Completion will receive a Certificate of Attendance indicating the number of hours attended.

Delivered by Alison

Alison is an experienced leadership development consultant and trainer with more than 20 years of experience delivering professional development programmes across Europe, the Middle East, and Asia.She is also a global public speaker and executive coach.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement