Course Specific FAQs

The Executive Assistant Masterclass: From Support to Strategic Partner course is a four-day face-to-face executive assistant training course. It is designed to elevate the role of executive assistants by enhancing their skills to move beyond traditional support into strategic partnering. The course focuses on leadership and professional development tailored specifically for executive assistants.

In this executive support professional course, you will develop advanced EA skills training including strategic partnering for executive assistants, CEO support and gatekeeping training, and executive assistant leadership skills. The programme covers practical techniques to improve efficiency, communication, and influence within executive teams. You will also learn personal assistant professional development methods to better support and anticipate executive needs.

The course uses a blended framework centred on interactive workshops, real-life case studies, and strategic exercises that foster practical application of learned skills. This methodology ensures participants gain hands-on experience in leadership and strategic decision-making paired with traditional executive assistant duties. Download the course brochure for full details.

This Executive Assistant Masterclass is ideal for experienced executive assistants, personal assistants, and office managers aiming to transition into a strategic executive assistant programme role. It benefits those seeking executive assistant certification and wishing to enhance their leadership skills and influence within organisations. Junior assistants looking to broaden their career scope will also find value in this course.

The course is designed for professionals with some prior experience in executive assistance or related administrative support roles. No formal prerequisites are required, but a commitment to professional development and a foundational understanding of executive support functions is recommended to maximise course benefit.

Participants receive an executive assistant certification upon successful completion of the course, recognising their enhanced competence and strategic capabilities. This certification supports ongoing personal assistant professional development and validates advanced Executive Assistant skills training for career progression. Download the course brochure for full details on certification.

The course is delivered as an in-person training programme over four consecutive days. This face-to-face format allows for dynamic interaction, networking opportunities, and direct engagement with expert trainers. Participants benefit from a structured schedule that balances theory with practical exercises.

Attendees receive comprehensive course materials designed to support strategic partnering for executive assistants and CEO support and gatekeeping training practices. These include handouts, case studies, and access to digital tools to reinforce learning. Resources aim to facilitate continued professional growth beyond the classroom.

The course specifically targets leadership development by providing modules focused on communication, decision-making, and strategic influence within senior teams. Participants learn to position themselves as trusted advisors and valuable partners to executives. This leadership emphasis distinguishes it as a strategic executive assistant programme.

This executive assistant training course offers a structured pathway for growth from operational support to strategic influence. It focuses on enhancing core competencies and leadership skills necessary for effective strategic partnering with executives. By completing this course, personal assistants broaden their skillset, enabling career progression and increased impact within their organisations.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Executive Assistants become strategic partners by moving beyond administrative support and contributing to decision-making, communication management, and operational efficiency. This involves anticipating executive needs, managing priorities proactively, and supporting strategic objectives.

Learn how to elevate your role from support function to trusted strategic partner.

Modern Executive Assistants require strong communication, emotional intelligence, prioritisation, stakeholder management, and problem-solving skills. They must also be adaptable, discreet, and capable of managing fast-changing executive demands in high-pressure environments.

Develop the professional and strategic skills needed to thrive as an executive support professional.

Effective time management involves filtering distractions, organising competing priorities, and aligning schedules with executive goals. Strategic prioritisation helps ensure leaders remain focused on high-value activities and critical decisions.

Discover practical strategies to manage priorities and support executive productivity more effectively.

Emotional intelligence helps Executive Assistants build trust, manage sensitive situations, and communicate effectively with senior stakeholders. It also improves relationship management, professionalism, and the ability to respond calmly under pressure.

Strengthen your emotional intelligence to improve influence and professional impact.

AI tools can support Executive Assistants by streamlining scheduling, managing information, improving communication workflows, and assisting with strategic briefing preparation. Used effectively, they help reduce manual workload and improve efficiency.

Explore how modern tools and AI can enhance productivity and executive support performance.