This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Informa
keyboard_arrow_right

Industry Day

keyboard_arrow_leftSearch & Filter
search

Industry Day

search
8:30am - 9:15am45 mins
Registration, Breakfast & Networking Time
    9:15am - 9:20am5 mins
    Chair's opening remarks
      9:20am - 9:50am30 mins
      Keynote Opening Address: Navigating the Big Shift - How Exponential Technologies are Changing... Everything
      • Nancy Giordano - Strategic Futurist, TEDx Curator
      9:50am - 10:20am30 mins
      Customer Insight: What Do Customers Want - Going above and beyond, unlocking intelligent customer insights, and creating a CX that surprises and delights
        10:20am - 10:40am20 mins
        The Bird’s Eye View: Which new technologies will be truly transformative in a new digital world?
          10:40am - 10:55am15 mins
          Special Address
            10:55am - 11:35am40 mins
            Refreshments & Networking Break
              11:35am - 11:40am5 mins
              Future Banking Stage
              Opening Remarks from The Chair
                11:35am - 11:40am5 mins
                Future Payments Stage
                Opening Remarks from The Chair
                  11:35am - 11:40am5 mins
                  Future SMB Financing & Community Banking
                  Opening Remarks from The Chair
                    11:35am - 11:40am5 mins
                    Financial Crime Stage: Identity, Security, Regulation
                    Opening Remarks from The Chair
                      11:35am - 11:40am5 mins
                      Future Tech Stage
                      Opening Remarks from The Chair
                        11:40am - 12:05pm25 mins
                        Future Tech Stage
                        Keynote Address: Harnessing technology for better customer intelligence
                          11:40am - 12:05pm25 mins
                          Future SMB Financing & Community Banking
                          Keynote Address: Lending solutions in the small business space
                            11:40am - 12:05pm25 mins
                            Future Banking Stage
                            Keynote Address: True transformation of the customer experience
                              11:40am - 12:05pm25 mins
                              Financial Crime Stage: Identity, Security, Regulation
                              Keynote Address: Mitigating against current and future cyber threats
                                11:40am - 12:05pm25 mins
                                Future Payments Stage
                                Fireside Chat: The need for speed - Future-proofing your payments transformation, and driving towards a real-time payments reality
                                • Shreya Singh - Product Management Leader - Faster Payments and Payments Innovation, Bank of the West
                                12:05pm - 12:20pm15 mins
                                Future Banking Stage
                                Special Address
                                  12:05pm - 12:20pm15 mins
                                  Future Tech Stage
                                  Special Address
                                    12:05pm - 12:20pm15 mins
                                    Future Payments Stage
                                    Special Address: The next decade of fintech: What we can expect from investment and innovation in the next 10 years
                                    • Terry Angelos - SVP, Head of Fintech, Visa
                                    12:05pm - 12:20pm15 mins
                                    Future SMB Financing & Community Banking
                                    Special Address
                                      12:05pm - 12:20pm15 mins
                                      Financial Crime Stage: Identity, Security, Regulation
                                      Special Address
                                        12:20pm - 12:50pm30 mins
                                        Future Payments Stage
                                        Customer Insight: Digital wallets and the customer experience
                                          12:20pm - 12:50pm30 mins
                                          Future Tech Stage
                                          Drilling Down: AI and ML - Practical insights from the front line of innovation
                                          • Isabelle Friedheim - Co-Founder and Managing Partner, Starwood VC
                                          12:20pm - 12:50pm30 mins
                                          Future SMB Financing & Community Banking
                                          The Bird’s Eye View: Reinventing community banks’ and credit unions’ advisory roles through the power of data
                                          • Amar Ahluwalia - Vice-President, Corporate Development & Partnerships, Coast Capital
                                          12:20pm - 12:50pm30 mins
                                          Financial Crime Stage: Identity, Security, Regulation
                                          Power Panel: Unlocking the power of AI and ML for intelligent risk management
                                            12:20pm - 12:50pm30 mins
                                            Future Banking Stage
                                            Drilling Down: Reimagining and retaining top talent - Revolutionizing the employee experience and rethinking employee attitudes
                                            • Vilmar Grüttner - Principal Innovation Strategy Officer, Bank of the West
                                            • Hannah Whiteside - Managing Director, Technology Culture, Change and Communications, Charles Schwab
                                            12:50pm - 1:50pm60 mins
                                            Lunch & networking
                                              1:50pm - 2:15pm25 mins
                                              Future Tech Stage
                                              Shifting the goalposts: The impact of blockchain and decentralized technology
                                                1:50pm - 2:15pm25 mins
                                                Future Payments Stage
                                                Keynote Address: Payments rewards - The changing scope of incentives
                                                • Sarah Phelps - Senior Vice President of Cards, Retail, and Merchant Services, Wells Fargo
                                                1:50pm - 2:15pm25 mins
                                                Future SMB Financing & Community Banking
                                                Cloud computing for more effective SMB service provision
                                                  1:50pm - 2:10pm20 mins
                                                  Future Banking Stage
                                                  Keynote Address: The Digital Journey – Designing new digital and human experiences to reach changing customers
                                                  • Tim Welsh - Vice Chairman, Consumer and Business Banking, U.S. Bank
                                                  1:50pm - 2:15pm25 mins
                                                  Financial Crime Stage: Identity, Security, Regulation
                                                  Keynote Address: Countering financial crime at the human level
                                                    2:10pm - 2:45pm35 mins
                                                    Future Banking Stage
                                                    Customer Insight: Working to secure customers’ financial futures
                                                    • Amar Ahluwalia - Vice-President, Corporate Development & Partnerships, Coast Capital
                                                    • Markus Fisher - VP of Corporate Development and Partnerships, Betterment
                                                    • Paul Knoedel - CEO and Managing Director, Raisin
                                                    • Anu Shultes - CEO, LendUp
                                                    • Abraham Williams - Head of Income Products, Kabbage
                                                    2:15pm - 2:45pm30 mins
                                                    Future SMB Financing & Community Banking
                                                    The Bird’s Eye View: Disruptors in SMB banking, and reclaiming your space
                                                      2:15pm - 2:45pm30 mins
                                                      Financial Crime Stage: Identity, Security, Regulation
                                                      Power Panel: Biometrics and digital identity in a cashless, digitized society
                                                        2:15pm - 2:45pm30 mins
                                                        Future Payments Stage
                                                        Shifting the Goalposts: PSD2, APIs, and open banking: The dawn of truly customer-focused mobile payments
                                                        • Imran Haider - Executive Vice President, Head of Wells Fargo’s Open API Channel, Wells Fargo
                                                        • Eyal Sivan - Head of Strategic Platforms, Enterprise Architecture, CIBC
                                                        2:15pm - 2:45pm30 mins
                                                        Future Tech Stage
                                                        Drilling Down: Hyperpersonalization: AI and a new era for customer engagement
                                                          2:45pm - 3:00pm15 mins
                                                          Financial Crime Stage: Identity, Security, Regulation
                                                          Special Address
                                                            2:45pm - 3:00pm15 mins
                                                            Future Payments Stage
                                                            Special Address
                                                              2:45pm - 3:00pm15 mins
                                                              Future Banking Stage
                                                              Special Address
                                                                2:45pm - 3:00pm15 mins
                                                                Future SMB Financing & Community Banking
                                                                Special Address
                                                                  2:45pm - 3:00pm15 mins
                                                                  Future Tech Stage
                                                                  Special Address
                                                                    3:00pm - 3:30pm30 mins
                                                                    Future Tech Stage
                                                                    Power Panel: Utilizing data in new and intelligent ways
                                                                    • Sean Harper - CEO, Kin Insurance
                                                                    3:00pm - 3:30pm30 mins
                                                                    Future Payments Stage
                                                                    Power Panel: Fintech, payments providers and banking partnerships - Delivering the future of payments
                                                                    • Marco Mahrus - Head of Payments, Brex
                                                                    • Chris Noe - Head of Treasury Management Product Innovation and Partnerships, Wells Fargo
                                                                    3:00pm - 3:30pm30 mins
                                                                    Future Banking Stage
                                                                    Shifting the Goalposts: The age of the neobanks
                                                                    • Stuart Sopp - CEO and Founder, Current
                                                                    • Colin Walsh - CEO, Varo Money
                                                                    • Dan Westgarth - General Manager, North America, Revolut
                                                                    3:00pm - 3:30pm30 mins
                                                                    Future SMB Financing & Community Banking
                                                                    The Bird’s Eye View: The new business challenges SMBs face
                                                                    • Eytan Bensoussan - Co-Founder & CEO, NorthOne
                                                                    3:00pm - 3:30pm30 mins
                                                                    Financial Crime Stage: Identity, Security, Regulation
                                                                    Drilling Down: The Risks around Marijuana-related Businesses
                                                                      3:30pm - 4:00pm30 mins
                                                                      Networking break and refreshments
                                                                        4:00pm - 4:15pm15 mins
                                                                        Future Banking Stage
                                                                        Special Address
                                                                          4:00pm - 4:15pm15 mins
                                                                          Exec Reboot
                                                                          Interactive Q&A session: WHAT’S HOT
                                                                            4:00pm - 4:15pm15 mins
                                                                            Future SMB Financing & Community Banking
                                                                            Special Address
                                                                              4:00pm - 4:15pm15 mins
                                                                              Future Payments Stage
                                                                              Special Address
                                                                                4:00pm - 4:15pm15 mins
                                                                                Future Tech Stage
                                                                                Special Address
                                                                                  4:00pm - 4:15pm15 mins
                                                                                  Financial Crime Stage: Identity, Security, Regulation
                                                                                  Special Address
                                                                                    4:15pm - 4:35pm20 mins
                                                                                    Future Payments Stage
                                                                                    The Bird’s Eye View: Payments technology and new entrants
                                                                                      4:15pm - 4:35pm20 mins
                                                                                      Future Tech Stage
                                                                                      Drilling Down: The race to the finish line in roboadvisory services
                                                                                        4:15pm - 4:35pm20 mins
                                                                                        Financial Crime Stage: Identity, Security, Regulation
                                                                                        In Conversation With: The evolving regulatory landscape and its implications for you
                                                                                        • Valentina Isakina - Managing Director, Financial Institutions, JobsOhio
                                                                                        4:15pm - 4:35pm20 mins
                                                                                        Future SMB Financing & Community Banking
                                                                                        Shifting the Goalposts: Innovation in small and medium-sized banks
                                                                                        • Terry Gore - Director of Financial Services & Fintech, JobsOhio
                                                                                        4:15pm - 4:35pm20 mins
                                                                                        Future Banking Stage
                                                                                        Platform vs. Marketplace Banking - A revolution in mindsets, and the impact of Open Banking
                                                                                        • Eyal Sivan - Head of Strategic Platforms, Enterprise Architecture, CIBC
                                                                                        4:15pm - 4:30pm15 mins
                                                                                        Exec Reboot
                                                                                        Finovate Power Chat
                                                                                          4:30pm - 5:30pm60 mins
                                                                                          Exec Reboot
                                                                                          Closed door bare-knuckle Boardroom
                                                                                            4:35pm - 5:00pm25 mins
                                                                                            Future Banking Stage
                                                                                            Drilling Down: Leveraging Partnerships to Spearhead Innovation
                                                                                            • Braden More - EVP, Head of Partnerships & Industry Relations, Wells Fargo
                                                                                            • Boris Pluskowski - Managing Director, Head of InnovationNext, Silicon Valley Bank
                                                                                            • Matthieu Soulé - Deputy CEO, L'Atelier BNP Paribas Americas
                                                                                            4:35pm - 5:00pm25 mins
                                                                                            Future SMB Financing & Community Banking
                                                                                            Power Panel: Fintech-powered lending - P2P lending and crowdfunding
                                                                                              4:35pm - 5:00pm25 mins
                                                                                              Future Tech Stage
                                                                                              Customer Insight: Chatbots and customer service
                                                                                                4:35pm - 5:00pm25 mins
                                                                                                Future Payments Stage
                                                                                                Customer Insight: Rethinking monetizing payments - Technology to meet customers’ present and future payments needs
                                                                                                  4:35pm - 5:00pm25 mins
                                                                                                  Financial Crime Stage: Identity, Security, Regulation
                                                                                                  Power Panel: Blockchain and AI - The new tools in your fight against fraud
                                                                                                    5:30pm - 7:30pm120 mins
                                                                                                    Networking Reception
                                                                                                      NextDemo Day 1

                                                                                                      Get the latest news.
                                                                                                      As it happens

                                                                                                      Sign up to get the latest on the agenda and speakers.
                                                                                                      Filter
                                                                                                      Streams
                                                                                                      Formats
                                                                                                      Choose Day