BOXES MAY BE SENT TO:

Rancho Bernardo Inn

17550 Bernardo Oaks Drive

San Diego, CA 92128

ATTN: Booth/Representative/Company Name/Conference Name

Shipping, Receiving & Storage Processing Fees: Conference shipments should arrive within (3) days prior to your program. See pricing for shipments attached.

Outbound Shipping: RBI is partnered with FedEx; daily pick up is 2:30 p.m. Mon-Fri; If client prefers to use a different carrier, client must schedule directly with carrier for same day pick up.

Your exhibit may not block an EXIT or hinder entry in/out of any area; you will be asked to relocate by hotel staff if deemed necessary; in addition, nothing may be adhered to the wall. All signage and banners must be free-standing.

Any materials shipped to Rancho Bernardo Inn will be delivered to the ASSIGNED BOOTH LOCATION. There will be a sign on each table with your company name indicating which table you pre-selected. For this to be expedited, it is essential that all shipments reflect the name of the booth representative, company name and conference name. Failure to do so may result in a delay in receipt of exhibit materials. If you do not see your boxes at your table, please check with your conference planner and provide tracking numbers for reference.

Security has not been arranged for this show. The Exhibit Room will be locked at the close of each showing; however, Rancho Bernardo Inn assumes no responsibility for loss of booth contents as the exhibitor is expected to provide appropriate insurance coverage.

It is recommended that all products and boxes be stored within the booth area. Any losses incurred as a result of the exhibitor’s failure to comply will be at the exhibitor’s expense.

Boxes should be stored under the booth table if they are to be re-used.

All exhibitors are requested to remain until all products have been prepared for shipment and confirmed by your conference planner. All exhibit materials must be loaded out and the room vacated no later than scheduled load out time. Exhibitors are required to pack, seal and label all boxes/cases complete with shipping label for EACH box, even if all boxes are shipping to same address. For your convenience, FedEx shipping labels, air bills and packing tape will be available at the Exhibitor Supply Table. Boxes are NOT available on site. It is essential that exhibitors retain ALL BOXES until all the products have been packed.

Once all boxes have been sealed and are ready for shipment, please notify your conference planner who will verify the readiness of your materials. Please do not leave the exhibit area until someone has verified your shipment.

Banding equipment IS NOT available. Re-wrapping of pallets is available, notify the Conference Planner when this is needed, one hour prior.

If you are not re-shipping your product, you must discard all product in the 32-gallon trash cans provided throughout the exhibit area. The resort will not be responsible for tearing down your exhibit and discarding your product.

For billing purposes, each exhibitor must record their Shipper billing number (FedEx) on the FedEx label. If you prefer to ship with another carrier, you must provide your own labels as they will not be provided for you.

Arrangements for pick up via Air Freight/Truck Line should be made prior to arrival. Please schedule pick up on the day following the show. Exhibitor must provide completed “Bill of Landing” for each destination.

SPECIAL NOTE:

Works of art, crystal, precious gems and/or alcoholic beverages WILL NOT BE ACCEPTED.

Any conference materials, posters, banners, etc. left in meeting rooms or in our Shipping Department after the group’s departure, without direction as to disposal, will be held for a period of 3 DAYS following the group’s departure.

Charges will be assessed for all packages/boxes handled by Rancho Bernardo Inn:

$5 for each box 0-10 lbs.

$10 for each box 11-25 lbs.

$20 for each box 26-100 lbs.

$35/per 100 lbs. for each box over 101 lbs.

$100 for each pallet (includes forklift transfer)

Please list ATTN: Booth Representative/Company Name/Conference Name on each box for ease of identification.

RBI is partnered with FedEx; daily pick up is 2:30 p.m. Mon-Fri.

If the exhibitor prefers to use a different carrier, exhibitor must schedule directly with carrier for same day pick up.

The fees include all handling and storage of boxes no more than 3 DAYS prior to group arrival; delivery to Exhibit Table and return to Shipping/Receiving Department for carrier pickup.

$50 minimum fee per box per day will be charged for shipments arriving earlier than the time permitted and/or for boxes stored for more than 3 DAYS after the group’s departure.

Hours of operation:

For your convenience, our Receiving Department is open for receipt of shipped materials.

Monday - Saturday: 7 a.m. - 4 p.m. Sundays: CLOSED All freight and track packages are delivered to RECEIVING. All USPS and Amazon are delivered to the Front Desk.