Sponsor & Exhibitor Center

Shipping Address:

Name (of person who will be on-site)
Company Name
C/O New York Hilton Midtown
1335 Avenue of the Americas
New York, NY 10019
Attention: Package Room

Package Room Hours of Operation

Monday to Saturday 7AM – 8PM
Sunday 8AM – 6PM
*Hours may vary depending on Hotel Convention Business.

There are charges for receipt and storage of packages by the hotel, and delivery of packages to each exhibit tables. The Hilton Midtown uses a website called Boomer to collect payment for package fees. Exhibitors should create an account at the following site, which will allow you to pre-pay for packages: Login to New York Hilton Midtown. If there are any refunds due or additional charges necessary after the event, the hotel will charge or refund the card placed on file in Boomer. Package fees are outlined below, as are additional shipping parameters. After the conference, the hotel will be able to assist in arranging return shipping with each exhibitor’s preferred carrier, if and only if there are pre-printed labels on the boxes and if the boxes are taped up and ready to go.

Shipping, Receiving & Storage Processing Fees:

• Boxes up to 15 lbs. $4.00 per box
• Boxes 16 to 30lbs. $6.00 per box
• Boxes 31 to 50 lbs. $12.00 per box
• Boxes 51 o 75 lbs. $18.00 per box
• Boxes 76 to 99 lbs. $25.00 per box
• Boxes 100 lbs or more $25.00 per box plus $.20 per pound over 100 lbs
• Display Cases $35.00 each
• Pallets Additional $60.00 per pallet

***Storage Based on quantity and size of parcel

• Please be advised the Hotel Package Room will not accept or store crates or pallets.
• The Package Room Management reserves the right to NOT accept boxes which are damaged during shipping, unsafe or too large.
• Packages will be accepted 3 days prior to event date(s). If packages arrive prior to that, please note they could be turned away or incur additional storage and handling fees.
• All exhibitors should number each box and know its contents. This helps when a specific box needs to be located immediately (i.e. 1 or 2; 2 of 2)
• If there is more than one on-site location, label the boxes with their specific delivery location and time.

Exhibitor Setup Time: Thursday, September 11, prior to breakfast and registration opening at 6:30 am.

Exhibitor Teardown Time: Thursday, September 11, after the Networking Reception at 6:30 pm.

To order any AV equipment, including power/electricity and hard-wired internet (WiFi will be provided), exhibitors must order through Encore. Please note that outside AV equipment is not permitted.

AV ORDER FORM

AV/ENCORE Contact for questions:

Amneris Delgado (She, Her, Hers), Sales 1 Star Certified
Sr. Sales Manager
Hybrid+ Certified
amneris.fuentes-delgado@encoreglobal.com
M +1-646-207-6902

For venue related questions, please reach out to:

Alexandra Sirabella
Senior Event Experience Manager
+1 212 261 5831
alexandra.sirabella@hilton.com