Sponsor & Exhibitor Center
Exclusively for current sponsors and exhibitors to manage deliverables.
We encourage you to check back often for updates and additional information.
Key dates
Book hotel
Confirm exhibiting
Confirm by: Friday, October 16th
Email Hayley to confirm
*Outside food and beverages cannot be distributed at your booth.
*The hotel has blue linens available for exhibit tables. It is encouraged to bring your own tablecloths.
Attendee list
Available: October 19th
Attention: Attendee lists are only shared by staff from IMN/Informa.
*Please do not respond to any emails or phone calls requiring payment for attendee lists. If you have any questions, or receive a call or email of this nature, please reach out to your Coordinator.
Register passes
Register by: Monday, October 19th
Please review the below details regarding pass registration guidelines.
Email Hayley with any questions.
Shipping to the New York Hilton Midtown
Shipping address
Shipping Address:
Name (of person who will be on-site)
Company Name / IMN MSR
C/O New York Hilton Midtown
1335 Avenue of the Americas
New York, NY 10019
Attention: Package Room
Shipping guidelines and pricing
Please review the below pricing for inbound and outbound packages, and use of the freight elevator. Download the below shipping and credit card authorization forms and return the forms to the venue before arriving onsite!
PLEASE CLICK HERE TO REVIEW ALL SHIPPING GUIDELINES
There are charges for receipt and storage of packages by the hotel, and delivery of packages to each exhibit tables. The Hilton Midtown uses a website called Boomer to collect payment for package fees. Exhibitors should create an account at the following site, which will allow you to pre-pay for packages: Login to New York Hilton Midtown. If there are any refunds due or additional charges necessary after the event, the hotel will charge or refund the card placed on file in Boomer. Package fees are outlined below, as are additional shipping parameters. After the conference, the hotel will be able to assist in arranging return shipping with each exhibitor’s preferred carrier, if and only if there are pre-printed labels on the boxes and if the boxes are taped up and ready to go.
***Storage Based on quantity and size of parcel
- Please be advised the Hotel Package Room will not accept or store crates or pallets.
- The Package Room Management reserves the right to NOT accept boxes which are damaged during shipping, unsafe or too large.
- Packages will be accepted 3 days prior to event date(s). If packages arrive prior to that, please note they could be turned away or incur additional storage and handling fees.
- All exhibitors should number each box and know its contents. This helps when a specific box needs to be located immediately (i.e. 1 or 2; 2 of 2)
- If there is more than one on-site location, label the boxes with their specific delivery location and time.
Inbound & outbound packages
Shipping, Receiving & Storage Processing Fees:
- Boxes up to 15 lbs. $4.00 per box
- Boxes 16 to 30lbs. $6.00 per box
- Boxes 31 to 50 lbs. $12.00 per box
- Boxes 51 o 75 lbs. $18.00 per box
- Boxes 76 to 99 lbs. $25.00 per box
- Boxes 100 lbs or more $25.00 per box plus $.20 per pound over 100 lbs
- Display Cases $35.00 each
- Pallets Additional $60.00 per pallet
***Storage Based on quantity and size of parcel
Package room hours of operation
Package Room Hours of Operation
Monday to Saturday 7AM – 8PM
Sunday 8AM – 6PM
*Hours may vary depending on Hotel Convention Business.
Exhibitor information
Set-up & Tear-down
Exhibitor Setup Time: Monday, November 2, 6:40am-7:40am
Exhibitor Teardown Time: Tuesday, November 3, after the Networking Break (currently 11:15 am)
If you are unable to set-up or tear-down during the structured times, please contact Hayley.
Exhibition hours
Monday, November 2nd: 7:30 am - 5:30 pm
Thursday, September 10th: 8:00 am - 11:00 am
*Timings subject to change based on agenda
If you are unable to staff your booth for the entire day, we highly suggest to have staff at your booth during the networking breaks. Refer to the agenda for exact timings
Hotel contact
Hannah N. Futterman (She, Her, Hers)
Sales Coordinator
Encore
hannah.futterman@encoreglobal.com
O +1-212-261-5829
and
Kristen Kruck
Ordering audiovisual and power
To order any AV equipment, including power/electricity and hard-wired internet (WiFi will be provided), exhibitors must order through Encore. The Encore contact is below, and here is a link to the ordering site for the event: via this link
Please note that the venue is a union property, and all exhibitors must comply with the union rules and regulations, which include:
- Wall outlet power is for convenience use only (e.g., charging small devices like cell phones). Exhibitors may not plug any other equipment into wall outlets unless power is purchased via EventNow.
- AV equipment (e.g., monitors) may not be brought in unless a Union Support labor call has been scheduled in advance.
- Any monitors exceeding 32 inches and/or LED wall displays will require a support labor call.
Shipping Authorization Form
Better Stands: highlighting sustainability best practices
Sustainability is increasingly important to event attendees – Around 80% of the typical event participants tell us so. We also know it’s increasingly important to our exhibitors like you, who are looking to protect and enhance your brand. Exhibiting gives you the opportunity to highlight your company’s sustainability credentials and align with an event that champions sustainability and protects your reputation.
We encourage everyone to work towards a Bronze level or ensure that your exhibit meets Bronze level. This means that the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused. Doing this usually eliminates most of the waste and takes a big step towards reusability without compromising on cost or stand design.
Pass registration
To register your firm and/or client passes, please use the links and action codes provided to you via email from Hayley. If you cannot find this email or your action codes, please email Hayley to have this shared with you.
Firm Passes
FIRM PASSES are for members of YOUR COMPANY. If you exceed the allotted number of passes, additional passes can be purchased at a reduced rate of 25% off the standard registration. Please contact your IMN sponsorship coordinator for assistance with additional passes. Any passes submitted incorrectly will be declined and asked to resubmit through the portal.
Client Passes
CLIENT PASSES limited to MORTGAGE ORIGINATORS AND MSR INVESTORS. THIRD PARTY SERVICING GROUPS ARE NOT ELIGIBLE. All client passes are subject to approval by the IMN team. Please note that the pass is ‘Pending Approval’ until the pass has been approved by the IMN team. No Client Passes will be accepted within 24 hours of the event date. Any qualified client passes submitted after that date will be charged 20% off the standard registration rate. Those individuals with an existing registration are not eligible for client passes.
Create your own social media banners
Let your network know you are attending MSR Fall!
Key contact
For any questions regarding your sponsorship please contact Hayley Neumann.