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SFR/BTR Property Management & Operations
August 24-25, 2026
Austin Marriott DowntownAustin, TX
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Day one - 8/24 (2026 PRELIMINARY AGENDA) - CST

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Day one - 8/24 (2026 PRELIMINARY AGENDA) - CST
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Showing 1 of 1 Streams
7:45am - 8:25am
Registration & Breakfast
Showing 1 of 1 Streams
8:25am - 8:55am
New Federal regulations impact assessment
  • Key mandates of the 21st Century Road to Housing Act
  • Immigration audits and FinCEN compliance requirements
  • Rent control and anti-landlord landscape navigation
  • FTC fee transparency mandates and all-in pricing preparation
  • Debt loads, delinquency rates, and valuation impacts
8:55am - 9:25am
C-Suite plenary: Operational changes under new legislation
  • Early adoption of all-in fee structures
  • Immigration audit and FinCEN compliance strategies
  • Regulatory resilience and change management protocols
  • AI-driven efficiency for cost reduction
  • Sustainability priorities for clients and stakeholders
9:25am - 9:55am
Organic growth strategies: New markets & market exploitation
  • AI-driven lead management for tenant conversion
  • Market entry strategy and consolidation opportunities
  • Direct mail and SEO campaigns in different regulatory environments
  • Virtual property manager expansion models
  • Securing Build-to-Rent management pipelines
Showing 1 of 1 Streams
9:55am - 10:40am
Morning networking break
Showing 2 of 2 Streams
10:40am - 11:10am
Internalizing vs. Outsourcing Operations
  • Impact of AI on internalization decisions
  • Benchmarking and incentive alignment strategies
  • Staffing requirements for different approaches
  • Maintenance function management changes
  • Cost management vs. operational efficiency balance
11:10am - 11:40am
Managing non-payment: Screening to eviction compliance
  • AI screening tools and Fair Housing compliance
  • Fraud detection for application manipulation
  • Automated notice protocols and payment arrangements
  • Right to counsel regulations across jurisdictions
  • AI agents for collection call automation
11:40am - 12:10pm
Smart Maintenance & Repair
  • AI models for maintenance coordination
  • Agentic maintenance dispatch and diagnostic tools
  • ROI of Smart Home hardware for emergency reduction
  • Centralized dashboard applications for system failures
  • Computer vision inspections and autonomous robots
12:10pm - 12:40pm
Seamless Transitions: Onboarding & Management Transfers
  • Standardized processes and technology for transfers
  • Contract due diligence and compliance requirements
  • Personnel and culture integration strategies
  • AI for document-level review
  • Tech transfer best practices
12:40pm - 1:10pm
PM as Deal Partner: Sourcing Deep Rehab Properties
  • Using maintenance data to identify distressed properties
  • AI applications for rehab budget estimation
  • Reducing vacancy during construction periods
  • Transitioning rehab projects back to management
  • Building specialized heavy-lift partnerships
10:40am - 11:10am
AI 101 for property managers
  • Defining AI types: RPA, machine learning, NLP, and LLMs
  • Tech stack, infrastructure, and data requirements
  • Best practices for training systems and algorithms
  • Chat GPT and AI copilots applications
  • Data privacy considerations
11:10am - 11:40am
Getting to 5000 Doors: Next Steps (PM Only)
  • Executive leadership evolution requirements
  • Vertical integration and insourcing decisions
  • Transition from operational oversight to data-driven management
  • M&A strategy vs. operational optimization
  • Positioning for institutional clients or acquisition
11:40am - 12:10pm
Scaling to 1500 Doors: Institutional Expansion (PM Only)
  • M&A and market expansion methodologies
  • Direct mail and SEO for market dominance
  • Buy vs. build strategy for acquiring smaller firms
  • Post-sale integration to prevent churn
  • Team building and vendor partnerships
12:10pm - 12:40pm
New Entity Reporting Regulations Compliance Q&A
  • FinCEN's Residential Real Estate Rule requirements
  • Corporate Transparency Act compliance burden
  • Property managers as central information hubs
  • Beneficial ownership data verification
  • Avoiding federal penalties and transaction delays
12:40pm - 1:10pm
All AI-Self Property Manager Implementation
  • Balancing automation and human decision-making
  • AI ethics in tenant screening and rent setting
  • Staff-per-house ratios and new skill requirements
  • Competing with larger institutions using AI
  • Tech stack transition from legacy to AI
Showing 1 of 1 Streams
1:10pm - 2:10pm
Luncheon
Showing 2 of 2 Streams
2:10pm - 2:40pm
M&A and Financing: Platform Valuations
  • Metrics and AI tools for quantifying scale alpha
  • Bridging the buyer-seller valuation gap
  • Due diligence for diverse tech stack integration
  • Financing solutions for mid-market acquisitions
  • Portfolio diversification strategies
2:40pm - 3:10pm
Next Generation SFR: Lease-to-Rent & Alternative Models
  • Modifying workflows for co-living and micro-leasing
  • Converting renters using rent-to-own programs
  • Joint venture administration from PM perspective
  • Maintenance budgeting in alternative environments
  • Managing non-payments and defaults
3:10pm - 3:40pm
Asset Management: Know Your Numbers
  • Real-time P&L reconciliation and KPI tracking
  • Days on Market benchmarking
  • Tech spending and target ROI
  • Smart Home hardware ROI quantification
  • Predictive analysis for tenant turnover
2:10pm - 2:40pm
All AI-Self Property Manager Implementation (Repeat)
  • Automation impact on operational decisions
  • AI ethics and regulatory compliance
  • New staff ratios and skill requirements
  • Real-time stakeholder communication with AI
  • Keys to successful tech stack transition
2:40pm - 3:10pm
Tech Talk: Interactive Discussion (PM & Operators Only)
  • Reality of 2026 tech stack beyond AI hype
  • Tools delivering on ROI promises
  • Integration challenges and solutions
  • Must-have applications for the year ahead
  • Peer sharing of wins and nightmares
3:10pm - 3:40pm
Roadmap to 250 Doors (PM Only)
  • Auditing current operations for scaling
  • AI-driven lead management implementation
  • In-house vs. offshoring strategies
  • Transitioning to institutional-ready model
  • Compliance in evolving regulatory landscape
Showing 1 of 1 Streams
3:40pm - 4:00pm
Afternoon networking break
Showing 1 of 1 Streams
4:00pm - 4:30pm
Owner-Operator C-Suite: PM as Expansion Avenue
  • Transitioning PM infrastructure for third-party growth
  • Operations budget strategy amid revenue pressure
  • Capex and asset management under potential divestment
  • Regulatory compliance and risk mitigation
  • AI initiatives for competitive cost reduction
4:30pm - 5:00pm
Getting Teams Home Earlier: Daily Operations KPIs
  • Smart routing software for field technicians
  • IoT sensors and predictive maintenance savings
  • AI automation for turn operations
  • Automated notices for payments and collections
  • AI-enabled phone systems for lead management
5:00pm - 5:30pm
Vendor Selection & Client Experience
  • Leveraging vendor AI tools for operations
  • Underwriting vendor agreements for revenue goals
  • Benchmarking vendor performance metrics
  • Offshoring and virtual assistant solutions
  • ROI comparison: vendor services vs. in-house
Showing 1 of 1 Streams
5:30pm - 6:30pm
Networking Reception
NextDay two - 8/25 (2026 PRELIMINARY AGENDA)
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