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SFR/BTR Property Management & Operations
August 24-25, 2026
Austin Marriott DowntownAustin, TX
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Key Sessions
Infrastructure for institutional clients
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Day two - 8/25 (2026 PRELIMINARY AGENDA) - CST

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Day two - 8/25 (2026 PRELIMINARY AGENDA) - CST
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Showing 3 of 3 Streams
8:00am - 8:30am
Registration & Breakfast
8:00am - 9:00am
Pouring over the portfolio: Brewing value for your owners (For 3rd party PMs)
8:00am - 9:00am
Leases & lattes: Brewing up better operations (For in-house PMs)
Showing 1 of 1 Streams
9:00am - 9:30am
Infrastructure for institutional clients
  • Compliance framework and risk mitigation
  • Data timeliness and presentation expectations
  • Client sentiment measurement methods
  • Cyber and data privacy protocols
  • Technology expectations and KPI benchmarks
9:30am - 10:00amKeynote Panel
Fostering community for long-term families
  • “Phantom community” risk for BTR
  • Resident engagement: High-touch centralised offices vs. scattered-site portals
  • High-demand school run logistics
  • Pet & parking friction
  • Clear community guidelines
  • Tailored communication platforms
  • Community-wide infrastructure and centralised maintenance
10:00am - 10:30am
Retention-first resident experience
  • Transitioning to all-in pricing models
  • Uncovering tenant satisfaction metrics for retention
  • Centralized resident communication decisions
  • Balancing profitability with resident experience
  • Proactive maintenance visit optimization
Showing 1 of 1 Streams
10:30am - 11:00am
Morning networking break
Showing 1 of 1 Streams
11:00am - 11:30am
Marketing & AI-driven lead management
  • AI vs. entry-level staff cost comparison
  • AI-driven lead management for tenant conversion
  • Preventing high traffic but low-quality leads
  • Predictive analytics for high-value residents
  • Centralized vs. localized leasing strategies for BTR
11:30am - 12:00pmClosing keynote
C-Suite middle market PM (Under 1500 doors)
  • Opportunities in new federal regulations
  • Eviction timeline reset strategies
  • Renewal strategy amid slowing migration
  • AI and tech for automated responses
  • Financing options for acquiring smaller operator
12:00pm - 12:10pm
Closing remarks
12:10pm - 12:20pm
Conference Concludes
Day one - 8/24 (2026 PRELIMINARY AGENDA)
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