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Patient Pathways 2026 - The Copay and Patient Services Congress
November 17-20, 2026
Sheraton Philadelphia DowntownPhiladelphia, PA
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Day Three: Wednesday, November 18

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Day Three: Wednesday, November 18
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Showing 1 of 1 Streams
7:00am - 8:00am
Continental Breakfast and Networking
Showing 1 of 1 Streams
8:00am - 8:15am
Chairperson Review of Day 2
  • Danny Sigurdson - CEO, Courier Health
8:15am - 8:45am
Beyond Cost Savings – Evaluating AI for Patient Outcomes in Hub Services
  • Steve Randall - Chief Technology Architect, ConnectiveRx
8:45am - 9:30am
Top Patient Support Challenges and Marketplace Trends Facing Industry Leaders
  • Josh Marsh - Vice President and General Manager, Cardinal Health™ Sonexus™ Access and Patient Support
  • Jeffrey Vernice - Director, Patient Excellence, Boehringer Ingelheim Pharmaceuticals, Inc.
  • Ashley Reeves - Associate Director, Lead Patient Access Liaison and Strategic Development, Krystal Biotech, Inc.
9:30am - 10:15am
Accelerating Patient Access through a Connected Ecosystem of Care
  • Blake Johnson - Vice President, Business Development, Valeris
  • Randy Quist - Senior Director, Field Reimbursement, Valeris
  • Heather Smith, PhD, RN, NNP-BC - Vice President of Clinical Operations, Valeris
Showing 1 of 1 Streams
10:15am - 10:45am
Networking and Refreshment Break
Showing 1 of 1 Streams
10:45am - 11:30am
Accomplishing Holistic Patient Support – Creating Real Connection and Real Impact
  • Josh Konetzni - SVP, Head of Business Development, VMS BioMarketing
  • Anne Myers - Director, US Market & Patient Access, Immunocore
  • Samara Ashley - Director, Clinical Operations, Momentum Life Sciences
11:30am - 12:00pm
AI-Powered Patient Support – Build Your AI Maturity with Intelligent Automation
  • Amy Brown - CEO and Founder, Authenticx
  • Emily Ackerman - Head of Patient Access Solutions, EMD Serono
12:00pm - 12:45pm
Enforcement Update – Explore Rising Oversight and High Priority Risk Areas for Patient Services Compliance
  • Peter Agnoletto - Compliance Officer General Medicines and Consumer Healthcare, NA Ethics & Business Integrity, Sanofi US
  • David Blank - Partner, Arnall Golden Gregory LLP, Former Senior Counsel, HHS/OIG
  • Matthew E. K. Howatt - Former Assistant United States Attorney, Eastern District of Pennsylvania; Current Senior Director, Head of Legal Affairs, Sun Pharmaceutical Industries, Inc.
Showing 1 of 1 Streams
12:45pm - 2:00pm
Networking Luncheon
Showing 1 of 1 Streams
2:00pm - 2:30pm
The Next Wave of Patient-Centricity – What to Expect For 2026
  • Rose Kozar - Vice President, Client Solutions, Courier Health
  • Snehal Patel - CEO, Greenwich LifeSciences
  • Jennie Sakimura - Senior Director, Patient Services & Specialty Pharmacy Programs, Sanofi
2:30pm - 3:00pm
High-Touch, High-Impact – Optimizing Patient Support in Cell & Gene Therapy
  • Dana Edwards - Vice President, Patient Access and Strategic Engagement, UBC
  • Brian Campbell - Vice President and General Manager, US, Orchard Therapeutics
3:00pm - 3:30pm
Reimagining Engagement – A Unified Digital Pathway for Patients
  • Oliver Dunford - Vice President, Life Sciences, Relay Network
  • Cyndi Brown - Director of Patient Services, Valeris
Showing 1 of 1 Streams
3:30pm - 4:00pm
Networking and Refreshment Break
Showing 2 of 2 Streams
4:00pm - 4:05pm
Track Chair Remarks
  • Corey M. Dennis - Chief Privacy Officer & Assistant General Counsel, Legend Biotech
4:05pm - 4:35pm
Safeguarding Patient Data in Support Programs
4:35pm - 5:05pm
Compliance Considerations to Empower Field and Sales Teams Across Patient Support Roles
  • Kristen Butler-Cummings - National Director, Key Account Management & Strategic Advocacy, Pharmacosmos Therapeutics Inc.
  • David Ryan - Senior Vice President, Legal and Chief Compliance Officer., Ardelyx, Inc
  • Jessica Farrell - Associate Director, Field Reimbursement Managers, Pharmacosmos Therapeutics Inc.
5:05pm - 5:35pm
Leadership Skills – Best Practices in Hiring and Managing Your Patient Services Team
  • Amy Wilson - Vice President, Chief Compliance Officer, Esperion Therapeutics
  • Kristen Verderber - Pharm.D., BCMAS National Operational Director, Specialty Care Patient Solutions and Engagement, Pfizer
  • Donna Florio - Head, Field Reimbursement and Access Strategy, Esperion Therapeutics
4:00pm - 4:05pm
Track Chair Remarks
  • Ticia Cawley - Vice President, Client Solutions, ConnectiveRx
4:05pm - 4:35pm
Are you Integrating or Innovating? Future-proofing Your Patient Services Infrastructure
  • Amanda Wilson - Program Strategy Lead, CareMetx
  • Gregory Morris - General Manager, CareMetx
  • Scott Rosania - Senior Director Patient Support Services, Regeneron
4:35pm - 5:05pm
Flexible Hub Models to Support the Evolving Objectives of Pharma Partners
  • Tony Martin - Chief Growth Officer Pharma Services, KnippeRx
  • Kevin Wilmot - Senior Director of Sales, eBlu Solutions
  • Katie Gordon - Pharm D, Director of Pharmacy Operations, KnippeRx
  • Charles Howard - n/a, Patient Services Consultant
5:05pm - 5:35pm
A New Era of Direct-to-Patient Success – The Blueprint to Maximize Patient Access, Affordability and Adherence
  • Josh Zeidman - SVP Business Development, PHIL Inc.
Showing 1 of 1 Streams
5:35pm - 6:35pm
End of Day 3 and Networking Reception
Day Two: Tuesday, November 17
NextDay Four: Thursday, November 19
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